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Premier Inn Arundel

Crossbush Lane | West Sussex, Arundel BN18 9PQ, England
Hotel amenities
Premier Inn Arundel
Ranked #2 of 7 hotels in Arundel
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116 reviews from our community

    Trip type
Traveller rating
    65
    38
    11
    2
    0
Date Rating
Pennsylvania
Top Contributor
304 reviews 304 reviews
246 hotel reviews
Reviews in 220 cities Reviews in 220 cities
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 12 May 2013

Friendly staff at check in but room needed some maintenance, stains on carpet, loose screws on window, kettle needing maintenance etc. We have stayed in many Premier Inns and this one seems to need some TLC. We also had dinner in the attached restaurant and service was pretty slow. OK hotel but would benefit from some management attention.

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Daniel T, Team Leader at Premier Inn Arundel, responded to this review
13 May 2013

Thank you for your recent review on Arundel Premier Inn, our aim is to provide you with a clean, comfortable maintenance free room and are sorry to hear that on this occasion we did not live up to your expectations. If you wish to discuss this any further please do drop us an email to pitl.arundel@whitbread.com Once again thank you... More

Cardiff, United Kingdom
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 May 2013

After a bit of a wait to be seated, myself and hubby had a very nice meal.We felt the staff were a bit over the top with all the fussng around they made but the restaurant is very clean and the food so nice we went back there 2 days later. Big fans of Premier Inn,s. Always good value for... More

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See 2 more reviews by taffytaf_2 for Arundel
Daniel T, Team Leader at Premier Inn Arundel, responded to this review
6 May 2013

We are pleased to hear that you enjoyed your meal with us in the adjoining Beefeater Restaurant and found the food great value for money. Your comments have been passed to the restaurant and we hope to welcome you back in the near future. Thank you for taking the time to leave us a review. More

Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 29 April 2013 via mobile

We stayed here as a stop gap whilst visiting friends. Usual good standard of room, good choice of breakfast but as usual with the breakfasts in hotels, blooming awful mushrooms! Watery and out of a tin! Other than that, a very pleasant stay.

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Daniel T, Team Leader at Premier Inn Arundel, responded to this review
6 May 2013

Thank you for taking the time to leave us a review, we are glad to hear that you found your room to be of good standards and that you enjoyed our Eat as much as you like Premier Breakfast, we are sorry to hear that our mushrooms did not live up to your expectations and the comments have been passed... More

Melbourne
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 19 April 2013

This hotel is typical of Premier Inn - it is cheap and clean with good sized rooms and an onsite restaurant. Arundel is a lovely town and well worth visiting and this is an easy place to stay if you have a car. The food in the restaurant is very average but as I was travelling with my kids it... More

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See 2 more reviews by Melb-4 for Arundel
Daniel T, Team Leader at Premier Inn Arundel, responded to this review
28 April 2013

Thank you for taking the time to leave us a review, we are plesed to hear that you found our hotel great value and found your room to be spacious and clean. We hope to welcome you back to Arundel Premier Inn in the near future. More

1 review
5 of 5 stars Reviewed 12 April 2013 via mobile

Really good stay In family room. Staff excellent. Very clean, quiet rooms. Staff were very child friendly unlike some hotels I've stayed in. Close to arundel but not noisey. Food good quality and served with a smile. Would defiantly visit again as quite handy for Brighton.

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Daniel T, Team Leader at Premier Inn Arundel, responded to this review
14 April 2013

Thank you for taking the time to leave us a review, we are pleased to hear that you enjoyed your stay and found the rooms and staff to be excellent. We hope to welcome you back in the near future if the need ever arises. Thank you once again for your review. More

worcester
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 9 April 2013

We have stayed at this premier inn a few times, always very clean and staff very friendly. Beds are comfy and shower fab, the room was a bit cold though we turned heating up but didn't make much difference. There was a noisy family in the room above, we had banging until late at night which kept us awake and... More

Was this review helpful? Yes 2
Daniel T, Team Leader at Premier Inn Arundel, responded to this review
14 April 2013

Thank you for taking the time to leave us a review, we are pleased to hear that that you found the rooms clean and the staff to be very friendly, we are however sorry to hear that you experienced an issue with the heating and noise within the hotel, we will investigate the issues in order to prevent the issues... More

Evesham, United Kingdom
1 review
5 of 5 stars Reviewed 8 April 2013

I stayed at Arundel Premier Inn on the 6th April as we had a wedding to go to. The staff were very helpful and allowed us to check in early so we could get ready. Staff were very friendly and helpful with directions. The rooms were very clean and comfortable. Janine and Maurice were very friendly and made us feel... More

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Daniel T, Team Leader at Premier Inn Arundel, responded to this review
14 April 2013

We are pleased to hear that you enjoyed your stay with us and that all the team made you feel very welcome. Your compliments have been forwarded to both Maurice and Janine. Thank you for taking the time to leave us a review and we look forward to welcoming you back in the near future. More

Dorchester
Reviewer
5 reviews 5 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 April 2013

We regularly stay at Premier Inns - have stayed in several in London, Brighton and various other locations. Unfortunately on this occasion the visit was not so good - church bells started ringing very early in the morning and continued every few minutes. In the end we were forced to get up and vacate our room by 8am to get... More

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Rushden
Top Contributor
103 reviews 103 reviews
100 hotel reviews
Reviews in 95 cities Reviews in 95 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 5 April 2013

Can't fault the place or the Beefeater next door. Book early and save - we saved £56 on a three night stay. It is not within walking distance of Arundel but the car parks in the town in the evenings have lots of space. During the day it is difficult to park.

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Review collected in partnership with premierinn.com

Daniel T, Team Leader at Premier Inn Arundel, responded to this review
14 April 2013

Thank you for taking the time to leave us a review. We are pleased to hear that we met all your expectations and that you managed to benefit from one of our premier saver deals. We hope to welcome you back to Arundel Premier Inn in the near future. Once again thank you for taking the time to leave us... More

Kent, UK
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 April 2013

First visit to this PI. Helpful cheerful staff, clean shared areas and room. Heating is a complete pain - it was bitterly cold and the heating in the room kept defaulting down to 16oC. This happens in all the PI hotels we've stayed in. During the night we had to get a blanket from the car. I understand the need... More

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Additional Information about Premier Inn Arundel

Also Known As:
Premier Inn Arundel Hotel
Premier Inn Arundel Hotel Arundel
Premier Inn Arundel West Sussex
Address: Crossbush Lane | West Sussex, Arundel BN18 9PQ, England
Region: United Kingdom > England > South East England > West Sussex > Arundel
Amenities:
Bar/Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Arundel
Price range (per night): $111 - $146
Official Description (provided by the hotel):
Located on A27, within walking distance of Arundel station. 10 minute walk into historic Arundel with castle, cathedral and The Wildfowl and Wetland Trust. 10 minute drive to the seafront and wonderful countryside walks. 17 miles from Brighton and 10 miles from Goodwood racecourse. Our Arundel Premier Inn has everything you'd expect, incredibly comfy beds in every room, free parking and an onsite Beefeater restaurant serving freshly cooked chargrilled food. ... more   less 
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Premier Inn Arundel
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