I'm a regular Premier Inn visitor due to working away from home. I had a really nice room on the top floor of the Premier Inn. Very good staff who were friendly and efficient. I was about to check in using one of the machines and a member of staff came along and dealt with me in person. I liked... More

Lovely hotel. Very comfortable bed and linen. Fab staff and top breakfast. We had a problem with the air con and with it being the warmest weekend of the year we really needed it to work. We had little sleep due to it being so warm so as part of their money back guarantee we were refunded. This will not... More

Decided to stay here as near to City Centre so we could walk in for something to eat. Was easy to find, although thought that having to pay for an expensive car park next door slightly off putting.The rooms were huge (building was an old college), and spotlessly clean. Decided to eat in in the restaurant and he food was... More

A huge room that was quiet and very clean. The staff are very friendly. We stayed as we were involved in a theatre production at the theatre (Albany Theatre) that is in the same building. This makes a good combination. Unfortunately the car park is not owned by the hotel and is costly. If you are staying a few nights... More

Spent three nights in this hotel and was very pleased with both the accommodation and service. The room we had was enormous and everything was spotlessly clean. Could not fault the staff. As the hotel wasn't full breakfasts were being cooked to order and this was a great bonus. Only a ten minute walk from the centre of the city... More

Good location close to restaurants. The building has been updated and my room was large and clean. Staff were very helpful and parking was easy in the multi-storey car park next door at a cost of £4.5 for the night. Breakfast was good, although I had to wait a long time for it to come.

First stay in premier inn very satisfied will definitely use again Hotel breakfast was excellent previously stayed at Hyatt birmingham and breakfast was far better at premier inn The hotel overall was great fir the price paid

Very good stay at good value. Bed comfortable, and very quiet, especially considering the city centre location. Also within easy walking distance of the City Centre. This hotel easily outdoes hotels such as Hilton. The breakfast was probably the best I've experienced - cooked to order and of high quality. And the member of staff couldn't do enough to help.... More

The hotel is clean and the staff are helpful, so no complaints there. However, once you enter the car park at the front of the hotel you only have 30 minutes to get your car out before you will be slapped with a £100 parking fine! When were arrived, we were waiting 15 minutes at reception before any staff arrived,... More