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All 140 Birmingham hotels »

Thistle Birmingham City

3.0 of 5
St Chads, Queensway, Birmingham B4 6HY, England
Hotel amenities
Thistle Birmingham City
Ranked #67 of 140 hotels in Birmingham
3.0 of 5 stars 177 Reviews
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177 reviews from our community

What travellers say about this hotel
  • New street(4)
  • Room service(4)
  • Car park(4)
  • Good value(3)
  • Dual carriageway(3)
  • Snow Hill(3)
  • Staff were friendly(3)
Traveller rating
    22
    57
    50
    23
    25
Only show reviews for Family (10) | Couples (32) | Business (63)
Date Rating
Hemel Hempstead, United Kingdom
2 reviews
3 of 5 stars Reviewed 17 May 2012

the hotel itself as far as the bars,restaurant and reception are concerned is excellant. the staff are extremely friendly and helpfull. breakfast was superb. however our room was very disappointing. the main problem was the heating,or lack of it.after fiddling around with the thermistat for ages we admitted defeat. there was a portable radiator that they had provided so we... More

Was this review helpful? Yes
Thistle UK Group, General Manager at Thistle Birmingham City, responded to this review
21 May 2012

Dear Ryan Thank you very much for your feedback following your stay. Firstly I am delighted to note that you gave us 5 stars for service and for your kind comments about staff and breakfast, I will ensure your positivity in this regard is shared with the team. With regards to the heat in your room I am aware of... More

brighouse
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 16 May 2012

i stayed here on work with a 9 other collaugues and I think because we are all 18-25 the manager wanted to make a point, he always kept an eye on us everywhere we went even in the lifts, the bar staff were friendly but the receptionist did not have a clue what she was doing or telling us. None... More

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Thistle UK Group, General Manager at Thistle Birmingham City, responded to this review
18 May 2012

Dear Ryan Thank you for your feedback. I would appreciate it if you could call me direct through the hotel to discuss your feedback in detail as I do not have any details that match our records. Our guests receive a 25% discount at the NCP next door so the price for 24 hours parking is £16, again it would... More

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Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 30 April 2012

I stayed at the Thistle on friday night for a conference. Finding the hotel proved a huge challenge it is not signposted anywhere and my poor sat nav was exhausted by the time I got there! I couldnt get into the car park as again no info to tell you that the entrance was closed and you had to go... More

Was this review helpful? Yes
Senior Contributor
32 reviews 32 reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 26 April 2012

I stayed in this hotel last night whilst on business in Birmingham. The hotel is in need of a major update; the rooms in particular are drab, noisy and looked generally uncared for. The restaurant was incredibly expensive for the very average food available (over £14 for dry roast beef). The staff were all friendly but this didn't make up... More

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Thistle UK Group, General Manager at Thistle Birmingham City, responded to this review
1 May 2012

Thank you for taking the time to feedback your experience following your recent stay I am dissapointed to read that you did not enjoy your stay and would like to have a chance to speak direct with you. I have checked our recent guest logs and can not find any similar feedback that was left with Reception or a Duty... More

Newquay, Cornwall
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 April 2012

This is a great chain hotel with many positive features, Staff - were very friendly welcoming and very pleased to help in any way. Room check in was easy and everything was well explained. Room - Very clean and modern with good decor and nicely finished. The facilities in the room were excellent including a big TV, spacious bathroom and... More

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Thistle UK Group, General Manager at Thistle Birmingham City, responded to this review
1 May 2012

Thank you for a fantastic review following your recent stay at the hotel. I really appreciate you taking the time to feedback your overall positive experience on our staff, food, room and location and have noted your concerns with regard to wireless and parking. I can offer your further feedback on these if you wish to contact me direct at... More

Kidderminster, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 April 2012

Stayed one night easy to find from Snow Hill Station. The hotel is a short walk from the city centre . It is a lovely clean hotel rooms are well equiped, we should of had a twin room but were allocated 2 singles these were fine for the inconvienience we were given free breakfast. The breakfast was lovely great selections.... More

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See 2 more reviews by tinab460 for Birmingham
Thistle UK Group, General Manager at Thistle Birmingham City, responded to this review
1 May 2012

Dear Tina Thank you for your really positive review following your recent stay at the Thistle Birmingham City. We are very popular on weekends with shopping trips and girls night outs so it is very reassuring to read you enjoyed your stay. Please feel free to contact me direct at the hotel should you wish to return to Birmingham in... More

wales
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 17 April 2012

Stayed in a twin room,which was a bit small,very clean and tidy and a good breakfast buffet. The only drawback was, that it was quite a long walk to the centre of town. We only stayed because there was a good deal on a comparison site. More

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Cambridge, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 April 2012

The Thistle is well placed near the centre of Birmingham, the rooms are a reasonable size and fairly well appointed. The main drawback is the age of the building which has old window frames that let in the surrounding sounds from the A38 below. Get a room at the back, they are quieter. More

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Thistle UK Group, General Manager at Thistle Birmingham City, responded to this review
10 April 2012

Dear John Many thanks for taking the time to offer some feedback following your recent stay. Your positive comments on our location are very helpful and support our statement as being the gateway to Birmingham city and the first hotel off the A38. With regards to the windows I have instructed my maintenance team to inspect the frames as all... More

Wales
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 April 2012
2
people found this review helpful

Great location, can't fault that. It's a 5 minute tax ride to the ballroom where friends were playing. I had drove up later in the night to meet friends and partner who had already checked in. I did not realise you had to disclose if two people were staying in the double occupancy room. This lead to refusal of 6... More

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Thistle UK Group, General Manager at Thistle Birmingham City, responded to this review
5 April 2012

Thank you for your feedback. I am aware of your booking through feedback from the team. I am sorry that you did not have a great experience, please let me offer you some comments on your feedback. For the security and safety of our guests we have to establish if a room is single or double occupancy and record the... More

Europe
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 19 March 2012

Stayed here with my husband and had an enjoyable stay. Efficient check in by a friendly receptionist. Good, clean room which was modern and good standard. We were going to a concert in the town hall so did not have dinner but had breakfast in the morning and it was a relief not to have to battle the stupidly packed... More

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See 4 more reviews by ally2379 for Birmingham
Thistle UK Group, General Manager at Thistle Birmingham City, responded to this review
10 April 2012

Dear Ally Thank you for taking the time to offer positive feedback and for your 5 stars. I am delighted to read you enjoyed your night at the Town Hall and had a relaxing and enjoyable stay at our hotel. Your comments concerning breakfast are very reassuring and I fully agree that with us being a smaller hotel you can... More

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Additional Information about Thistle Birmingham City

  • Thistle Hotel Birmingham
Address: St Chads, Queensway, Birmingham B4 6HY, England
Price range (per night):* 76 AUD - 136 AUD

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Thistle Birmingham City
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