Myself and my husband stayed at the Hilton recently and we were wowed the minute we walked through the door! We stayed in a suite and we loved it. The room was immaculate and staff could not do enough for us. Food and drink were amazing and we cant wait to go go back!

Hilton Birmingham Metropole, not a hotel where I would "love" to go, unless there is a HUGE discount. Got this deal thinking it would be a nice stay, but unfortunately the air conditioning wasnt working in the room. Even though I complained and they sent someone to fix it but no change... The room was ok. If you can spend... More

I stayed here for the UK games expo which was the 24th to the 26th May 2013, I have attempted to contact the hotel directly via their webpage which is why I am not writing this review. the hotel is of a good standard the staff very excellent they had not I believe expected the amount of customers that they... More

We stayed here for one night B&B on return from our holiday in Turkey. The service was very friendly and the breakfast was really good with organic/free range/gluten free/vegetarian options available. We parked for 15 days prior to our holiday and booked it together through Holiday Extras well in advance and got a fantastic deal. Would definitely recommend this.

We stayed here as my husband was down in Birmingham for business. We are gold hilton honours members so got upgraded to a better room and also were able to take advantage of the executive lounge. The staff in the hotel were all great. the check in procedure for HH members was quick and efficient as was the check out... More

I stayed here after a business meeting in the centre. I had never stayed at a Hilton before, but seen as my company were paying I thought I would make the most of it! On arrival I was met by attentive staff who explained how to get to and from my meeting venue and showed me to my room. The... More

The exterior of the building is not that inspiring however they have done their best with a glorious display of flowers in troughs. When we were there it was extremely busy so car parking was challenging. Our room was a good size and both the room and bathroom spotlessly clean. There were a few niggles but it didn't distract from... More

The facilities at the Hilton are very good, the spa areas and restaurants. The single rooms however are not as well maintained as the twin or double rooms. My lampshade had a hole in it and my quilt cover was torn in a couple of places. Nice size room though.

We stayed overnight on a visit with a local group to the BBC Gardeners World Show at the NEC. Check in was fine - a representative came out to our coach and gave us the room keys. It was quite a trek from the lift to the room, though assistance with luggage was available if required, and the room itself... More