Having read some of the negative reviews before we arrived, we were pleasantly surprised by this hotel. Our family were there for conference and for location full marks! The staff were very helpful and the room was very clean and relatively quiet - bearing in mind it is in the middle of a city! yes, the car park is a...
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Have stayed here a few times now, and am sorry that the decor seems to be "tired" and in need of a lift. Quite good value for money. The beds are clean, but the standard rooms are very small - and if twin occupancy, there is hardly any room between beds - and no night table! Some of the rooms...
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Hotel very tired, rooms still being stuck in the 80's. I need of a refurb, but still priced at a level at which you can find much better stays. The hotel is located centrally, but in the middle of a run down block in the centre of a roundabout (with the comical name of Paradise Circus). Room noisy from both...
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Dear Guest
I would like to take this opportunity to thank you for the time you have taken to share your feedback online, via Tripadvisor.co.uk.
I note from your review that you found the hotel to be dated, yet made no comment as to the cleanliness of the bedroom and I do hope that this was to your satisfaction. Whilst...
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I have stayed at the Copthorne many times. Very convenient for the Symphony Hall/ ICC/NIA. Spacious rooms. The food and drink service in the bar is excellent and the staff very attentive.
Dear Guest
I would like to take this opportunity to thank you for the time you have taken to share your feedback online, via Tripadvisor.co.uk.
It is always a pleasure to receive such positive feedback, please be assured that it will be shared with the whole team. We do hope to welcome you back in the future, and on this...
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Great location, very friendly helpful staff but a little tired and in need of a refurbishment. The biggest 'moan' would be the lack of plug sockets in the hotel bedroom - not ideal if you have to work. I am not sure if this was relevant to our room or others. Did sleep well although a bit of noise from...
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Ok. Business hotel, large room but odd layout ( no bedside tables) a little tired in room decor. Food uninspiring, not brilliantly cooked and poor value
Dear Guest
I would like to take this opportunity to thank you for the time you have taken to share your feedback online, via Tripadvisor.co.uk.
I note your comments and would welcome and specific comments you may have in relation to the food offering. Thank you for your high scoring in relation to value, cleanliness, location and service.
I do...
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We have stayed here before when visiting The NIA, this time we just fancied a night out in Birmingham. On both occasions we found the staff very friendly and helpful. The room was clean and in good condition with everything you need. We did not have ameal in the restaurant but we did have breakfast which, being perfectly honest, was...
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Dear Guest
I would like to take this opportunity to thank you for the time you have taken to share your feedback online, via Tripadvisor.co.uk.
I am happy to see a returning guest experience the same great service as on previous stays and welcome your comments. I do hope to welcome you back in the future. On this occasion please...
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Overnight stay for an event at the NIA. Excellently place as you can exit directly onto the pedestrian way to the ICC. Room very good. Breakfast very good. Parking not an issue. Will stay again.
Dear Guest
Thank you for taking the time to share your feedback, following your recent stay via Tripadvisor.co.uk.
It is always a pleasure to receive such positive feedback and we look forward to welcoming you back to the hotel in the near future. Please do contact us directly before your next stay, so that we can allocate a suitable room....
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We booked the Copthorne in Birmingham last minute as we decided to stay over night after seeing dancing on ice at the NIA.
From the moment we entered the staff at reception had us booked in and on our way to our room in no time.
The room was lovely with lots of space and everthing you would need for...
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Dear Guest
Thank you for taking the time to share your feedback, following your recent stay via Tripadvisor.co.uk.
Please do contact us directly before your next stay, so that we can allocate a suitable room. Thank you once again and we look forward to welcoming you back soon.
Kind Regards
Jed Weldon
Front Office Manager
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We had tickets to see Dancing on Ice at the NIA on Sunday 29th April, so we booked bed, breakfast and a 3 course meal at The Copthorne, we had stayed there before and it had been very good, also, it is walking distance from the hotel to the arena.
Our stay this time, exceeded our last one.
Right from...
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Dear Guest
Thank you for taking the time to share your feedback, following your recent stay via Tripadvisor.co.uk.
It’s great to hear that your experience matched your previous stay and that you would not hesitate to return. Please be assured that your comments are shared with the whole team. Please do not hesitate to contact us directly before your next...
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613 Reviews
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