We stayed for one night as we were planning on going out as I wanted my boyfriend to experience Birmingham nightlife as he is from up north. We arrived at the hotel at 1:50pm and didn't mind sitting in the bar as check in is at 2pm and they said they were just 'finishing up' the room. We sat in... More

Stayed here for Birmingham Pride this year, the hotel was good value for money despite it being Birmingham Pride weekend when most other hotels hike their prices up. FIrst impression was good, the reception staff were very friendly, however the lift appeared dangerous, it's a manual door, and the inner door didn't close fully, would be easy to get a... More

Really disappointed with my stay. I stayed for 4 nights whilst on a course. Apparently you must pre-pay for this hotel even though they don't tell you this over the phone when you book! However, the charged my card before I had even arrived at the hotel which I felt was bang out of order as I hadn't even authorised... More

Location was alright, close to bullring shopping centre and New Street Station but right by some dodgy looking shops. We got a taxi to and from our meal out to be on the safe side but I believe the area would be fairly safe anyway. Staff helpful- ordered taxis for me. Decent sized room, was clean. What you would expect... More

This hotel is in the centre of Birmingham, right next to New Street Station. Unfortunately, New Street Station is being completely rebuilt, and the diligent workers on the site, although they stop using their pneumatic drills at about 10pm, continue working and making a lot of noise throughout the night. I barely slept. My room was dirty. I'm not that... More

I booked in for business trip. It's a stones throw from new street station but took me about 20 minutes to find it. I turned up exhausted and the receptionist who I believe was the manager ( he told someone on the phone he was) was pleasant. He was advising people on the phone rooms were around £40. Mine was... More

I booked the comfort inn as somewhere cheap to stay, as I had to be in Birmingham very early in the morning and needed a fairly decent nights sleep. However, if you do want a good nights sleep I would advise you go elsewhere. The customer service was satisfactory, although I didn't speak to the employees for very long. I... More

Both my flat mate and I booked this hotel last night to what we thought was the night porter and we secured it with our card details. He didn't take our address details only surename, name and credit card number. We work in a hotel ourselves out of Birmingham and thought this was fishy. My flat mate decided to ring... More

£47 for a comfortable night in a reasonable room plus full English breakfast. I pay my own business expenses, so this is ideal for me. And it's on the edge of Chinatown so it's easy to get a decent meal.