We had our wedding day here on the 12th of May. We really have to say thank you to all the staff.Sain Greenwood was unbelievable, she kept the whole day flowing smoothly and stopped the bride doing a runner from nerves.. Mark O'Neill was a saviour, anything we needed or asked for he was their. and Claire was fantastic too..... More

The owners have obviously not invested in this hotel since the nineties - dated is fine, but dated and dirty is not. I had to wash the layer of dust from tea tray in my room before I could use it, dead flies on windowsills, unhoovered carpet in room, sticky tables in bar, grey shabby net curtains. The hotel staff... More

Stayed here twice over a two week period. On both occasions I had to move rooms. The first time because the curtains would not shut and the second time because someone had been smoking in there. In both rooms the carpets were filthy and wall paper was peeling. Bathroom taps leaked and window blinds did not cover the whole window(I... More

Stay somewhere else We were booked in to stay Sunday 6th May and to have an afternoon champagne tea, bought from Boots as a treat by our daughter. On arrival we were told that our room was not available as a bride had been given it to get ready and not moved her stuff out. The receptionist said "I'll give... More

Having booked in to this hotel for 2 night D.B.B and looking forward to 2 relaxing evening meals and a quite after dinner drink we were somewhat dissapointed. Whilst the food we had was ok it was not what one expects of a 4 star rated hotel, with saturdays main choice from Lamb, Salmon, Fish and chips plus a vegetarian... More

checked in for 2 nights of a bank holiday weekend. Wedding on the saturday night, noise blasting through hotel. Another wedding Sunday night - even noisier. I'm writing this review right now as I sit close to 11pm with the a glass of water vibrating on the dresser next to me from the music. Why take bookings when you've got... More

Me and my husband got married here at the weekend and the staff made this day just perfect !!! Always checking everything was going ok, from the minute I checked in on the Friday up until we checked out on the Sunday !! Room was beautiful, food was delicious and the staff was brilliant ! Specially Aaron on receception who... More

We stayed at this hotel on the night of Friday 13th April 2012 as a treat for our 15th Anniversary. We were visiting Warwick Castle and chose this hotel from the four options on their site, and particularly because it was a four star hotel. We arrived and found the reception staff very nice and welcoming, but were very supprised... More

Stayed at this hotel on the night of Saturday 14th April. Checking in was simple, quick and easy. However when we arrived at the door of our room (room 20) the door was dirty and it looked as if someone had jemmied the door open at some point in the past as the door surround was damaged and a Yale... More