The hotel was good, Able to check in early, service and food as expected. Although the website suggests that they charge £5 for parking that isn't strictly true. They direct you to a multi-storey next door. Don't park in the residents spaces. It is £5 from 8am to 5pm and free after that until 8am the next day. There is... More

Stayed here to go to the big reunion at the metro arena and for this its a great location! Much cheaper than jury's inn! Paid £49 for a double room, bank holiday Sunday with breakfast. Very easy to find with the sat nav and multi story parking 30 seconds walk away. Rooms have been recently refurbished with large flat screen... More

Went here with a group of lads of all ages from early 20s to 50s on a stag do and I have too say our experience was a good one. Very nice clean room of a good size, all staff friendly and helpful, this place was very fresh and had a new feel to it. The breakfast was more than... More

This was my third time staying at this hotel and it just gets better every time! Our rooms were spotless and cleaned daily. Breakfast has definitely got better as hot alternatives are available and plenty of everything to go round. The staff were so warm and welcoming, they couldn't do enough for us, even when one of our group lost... More

Had a very comfortable stay in HIE . Room clean and fresh. Bed very comfortable, good shower. Breakfast room calm and comfortable for buffet style service. Hot food hot but not dry. Staff very helpful especially when we left a mobile phone behind. One quick phone call and the phone arrived 24hrs later. Impressive efficient service.

Upon arrival at the hotel, the reception area was busy due to a lot of guests checking in as it was the weekend. I didnt have to wait long for my room key as the reception staff were quick and efficient in checking in people. The room I was allocated was on the 4th floor near to the lifts and... More

Spent two nights for a hen weekend. Location is good from the station about 10 minutes walking also the Nightlife and shopping Centre same 10mins walking. Clean hotel overall, breakfast was okay - disappointed that there was no bacon on the buffet, the orange juice from the machine dispenser tasted disgusting it was very watery! The scrambled eggs looked like... More

Hi, we have just got back from a fabulous weekend in Newcastle, having spent 3 nights at this Hotel. We had made a group booking and the Staff kindly accommodated us all on one floor to suit our preparation and rehearsal programmes during our annual international singing convention that took place at The Sage. Rooms were lovely and clean, well... More

My daughter and I spent two nights three days in this hotel. Rooms were basic but very clean, breakfast basic but plenty and clean, Staff anything but basic they were great always smiling and helpful nothing to much trouble everything ran like clock work. The Holiday Inn wants to do everything in their power to keep the staff. Will be... More