Its a shame there is a maximum letter count because i could go on for ever! Not only was i treated like a second class citizen by caterina, i had to wait for a front door key even though i booked over a wee before, i paid in cash and although promised one, never got a receipt . the heating... More

Just back from a 2 night stay in a family room at this lovely hotel. Comfortable double bed and single bed with ensuite shower room. Spotlessly clean, 1st class breakfast and very friendly owner who made a special big effort with my 18-month old grand-daughter. A lovely Victorian hotel in its own grounds which I would definitely recommend especially to... More

My husband was in the Royal Victoria Hospital in Newcastle for an operation, i was given this hotel on a list that was supplied by th R.V.I hospital, and what a gem it turned out to be, i was staying there most of the time ( 3 weeks ) by myself and felt so secure and made to feel welcome... More

This is a beautiful old building with quirky rooms that feel unique and Caterina who runs the place is lovely and serves a great breakfast. A real haven and definitely recommended. The dining room has a lovely feel about it. The whole place has a feel of staying in an old family home from the early 20th century, like something... More

I stayed here for 2 nights on a business trip. What a great place to stay. An old Victorian house with lots of character, I had a large room on the 1st floor. The Wifi router was just outside my room so I had an excellent connection to quite a fast Internet connection. I can imagine if the signal had... More

Looking for a family room in Newcastle and stumbled upon Clifton House Hotel, which looked lovely. Dropped them a quick email and they had a family room available and at a great price including breakfast. The owners were very friendly and welcoming and able to give us access to our room despite our very early arrival (we had an appointment... More

The character of this beautifully building is enhanced by the desire of the owners to make your stay as comfortable as possible. Happy to oblige with maps and also to advise of places to dine, a welcome and refreshing change from soulless chains.. Highly recommended!

Stayed one night traveling alone to do research in the local genealogy library. Was immediately welcomed upon arrival, shown around, offered any assistance that I needed, and then left alone, which was exactly what I wanted. Bathroom was just down the hall and there was (bliss!) a large tub and very hot water for thawing out after walking around the... More

I was travelling to the city for my brother's wedding, and had to book a room at the last minute due to plans falling through. The owner was very understanding and gave a lot of advice and help, including offering to keep my bags available after checking out, although this didn't prove necessary, and giving me maps and directions. The... More