Off the main street so thought it’d be quiet at night, boy were we wrong! We were kept awake by drunken behaviour till around 4:30 am both nights. Lift broken so was 2nd floor via stairs (with mobility issues). Double bed smaller than you’d expect and pillows brick hard. Ridiculously hot room even without heating on but with window open,... More

My friend and I stayed at the hotel on a theatre trip. The hotel is signposted on Dean Street but no signs as to where the entrance actually is. The hallways are a bit 'off-putting' but the rooms are fab and really worth every penny! Would defiantly stay here again! Highly recommended :)

For the price you pay for this hotel you cannot complain, great location for nights out. Room was comfortable for 2 people but the double bed could be bigger, I think it was more queensize. Bathroom was clean and had a decent shower. Our room was at the back of the hotel so did not get much noise at all.... More

It is what it is - for rooms at this price you aren't going to get the Ritz. What we did get was a room that was clean, comfortable, quiet, perfect for a cheap one night stay while we caught Mickey Flanagan at the City Hall. The girl on the desk was charming and very helpful, and we managed the... More

A nice big bright and airy room in a great location. Very noisy when the window was open, but being in the centre of dean street, what can you expect. You wouldn't stay there for a quiet retreat! Great for being in the hub of things, and great for the price. The carpet could have done with a decent hoover,... More

booked a 'deluxe' room and was probably worst i've had... ever!!! top floor, lift broken so was 4th floor via stairs. attic type room/cupboard with sloping roof you had to limbo past bed to get to window which was about 2" square. ridiculously hot room even without heating on and window open no air con, actually dripping sweat lying on... More

Although the hotel was clean and tidy, the top floor rooms had no air conditioning and you suffer, when you open your window, with noise from the road and street. There is also NO lift. The corridors and stairs are narrow which makes it difficult when carrying a large bag to your room. Staff were very good but would I... More

stayed in this hotel for one night after a concert at city hall, we had room 39 on the top floor the lifts where broke so it was abit of a hike to the room but no problem as we are both fit. the room had been modernised but the carpet was old with burns from the iron on it,... More

We stayed on 27-29 April on wowcher deal.we don't mind basic, which it was. We don't mind noisy which it also was. We asked specifically how much late check out was and for how long, £20 until 4pm which was perfect as we had 8pm flight. 1.20pm we received a rap to say late check out was 1pm. I went... More