Arrived 3.30pm and check in was carried out at the bar which was quick and easy. A pleasant welcome and informative bar staff. We had a room on the first floor overlooking Osbourne Road which can be very busy and as the hotel has single glazed windows can be quite noisy but it didnt bother us that much. The room... More

The best thing you can say about the Kenilworth is that £55 a night for a twin room with breakfast is a good deal. John G is right - check-in is at the bar, and a friendly and pleasant welcome it was too, even when we arrived at 8:30pm. Our room was on the top floor in the eaves. It... More

On arrival checked in at the bar as there didnt appear to be a reception. Place looked very tacky, it was a mish mash of different styles of furniture and the floor of the bar area looked like it hadnt seen a clean in days. Went upstairs to the room and the decor was nice. I attempted to take a... More

I have stayed in Jesmond before and its a very nice area. This hotel was disappointing however.. arriving through the back from the carpark the stairs were dirty and led into a very dark bar where reception was.. the bar! Gentleman there was friendly and welcoming but once I got to the room I was very disappointed. It smelt of... More

Lovely welcome from staff. Super breakfast only one girl working poor thiing she worked so hard. Needs a good lick of paint especially the bedrooms. Bathrooms very good. Very spacious rooms however beds/matteress needs changing. Bar too dark needs light not my decor at all. Lots of tea and coffee staff can do enough for you. Not a four star... More

We stayed for 1 night & the staff couldn't have been more helpfull,the room was spacious & clean with plenty of tea,coffee & biscuits,we even got our full english breakfast delivered to our room,will definately stay again.

Sounded better than it was. A converted house in a area with a lot of Hotels. Very tired and needs a refurb in the bedrooms although the bathroom was good.

on our arrival, the rear of the hotel where we parked our car looked untidy, and a bit scruffy, there was no one on the reception, we had to search to the top floor to find someone to check us in,inside, is an interesting mix of eclectic and modern, the bar and restaurant was dusty, they had no Jack Daniels,... More

To be clear from the start: this is a two-star hotel. I don't know what a hotel has to do to be given two-star status, but I do know that the star rating only reflects the features and facilities, and not things like the friendliness of the staff or the tastiness of the breakfast. So within the two star rating... More