When booking this hotel people stated that it was a 10/15 minute walk from the metrocentre unfortunately this s not the case. It is in fact 30 minutes and you have to negotiate across 3 roundabouts and a dual carriageway.. Other than that the hotel was lovely and clean, the staff generally nice and all in all good value for... More

stayed here on our way up to Northumberland on holiday rooms like all other holiday inns clean comfortable and resonably priced for two adults and our westie free. breakfast was good and the dining area was cleared of all plates ect.The staff where very helpful its an ideal stopover as you have Tji Fridays, Frankie and Benie,s,and other fast food... More

An honest review,the hotel is very dirty the carpets in the rooms with heavy stains, walls are needing painted,shower curtains are extremly dirty and the beds are sagging and worn out. We changed rooms twice in order to get a clean one. The only reason it gets 2 stars from me is that the staff were very helpful.

the location was excellent for our visit to the metro arena to see " mrs browns boys" also shopping at ikea and the metro centre itself..the room was clean and comfortable , the staff were ok and friendly. the bar prices were over the top, and the breakfast was limited and cold..

hotel is a bit rough. when we arrived for a lads weekend we were told that they had no drinks behind the bar and that we had to drive to asda to buy some which is shocking coming from a large chain hotel. we arrived in the hotel room to find stains up on the bathroom wall and a horrible... More

Good value for money . Clean and comfortable hotel. Helpful staff .On the saturday we did move rooms as we were by a rowdy group of lads only to move to a room by a rowdy group of girls we did not get any sleep at all that night. So I would not recommend this hotel on a Saturday night... More

Holiday inn express at the metro centre is ideal as a shopping trip. The room was nice and clean and the reception staff were excellent. The free breakfast was basic but the 3 hot options were cold. We did enjoy our stay there. It is approx £10.00 for a taxi into Newcastle city centre or there is a bus stop... More

Nice hotel withing walking distance of the indoor shopping paradise Metro Centre. Breakfast is ok although choice is limited. 30 minutes free internet per day. Price / Quality is ok. Arriving at the airport take the metro to Newcastle Central Station and transfer to bus number 10, 10A or 10B and get off at the Riverside Stop. This is the... More

We arrived before check in time,no problem got our room right away.Nice room basic but all you need for an overnight stay. Staff very helpful,was recommended a nice restaurant. Breakfast was sufficient for our needs. If I was being picky, the soap dispensers in the toilet and shower room were very reluctant to give you any soap. All in all... More