Very spotless room, excellent service and food in the restaurant is absolutely excellent. Couldnt eat it all as such big portions. Friendly and helpful people

Very spotless room, excellent service and food in the restaurant is absolutely excellent. Couldnt eat it all as such big portions. Friendly and helpful people
Dear Kevin186298,
Many Thanks for taking time to leave us some feedback. It is always nice to hear from guests and what they think. I am glad to hear you found your room to be spotless and that you had an enjoyable meal in the restaurant and you found all staff to be friendly and helpful.
We look forward to...
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this hotel is great very stylish modern...great room huge bed flat screen tv..tea/coffee ///shampoo/conditioner/shower gel/soap breakfast was great choice of cereals/fruit/fruit juices/muffins ect and the cooked breakfast was great made to order and presented very well and staff couldnt do enough for us.....hotel is very close to all newcastle has to offer easy reach of bars /clubs/shops and central station......great...
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Dear Deckham,
Many thanks for leaving us some feedback, your comments are very much appreciated. It is always nice to hear from guests of their experience at the hotel, and I am glad to ehar that you found the bedrooms to be suitable to your requirements.
I will pass on your comments to all staff and of course the chef...
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Great hotel, rooms very modern and sylish..the beds make the rooms, with one of the most comforable nights sleep I had in many a hotel.The staff at the Ryoken are extreamly friendly and helpful, nothing is too much trouble for them. Restuarant has an unusual mixure of Indian and Italian, which actually works well, the food was excellent and the...
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Dear Dave C,
Firstly may I thank you for taking the time to leave us some feedback. It is always nice to hear from guests.
It is nice to hear that you found the rooms modern and stylish and that you found the beds very comfortable, which I can happily agree with.
We look forward to welcoming you again to...
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We stayed here whilst on a cycling touring holiday on Hadrian's Cycleway.
It is a 10 minute walk to the station and to the centre of Newcastle and it's a steep climb back to the hotel.
The staff were all very friendly and very helpful. Our bikes were stored securely in the office.
The hotel is stylishly furnished, spotlessly clean...
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Dear BrianTJ,
Firstly may I thank you for taking time to leave us some feedback. I am glad to hear that you had an enjoyable stay here with us at the BEST WESTERN Ryokan Hotel. Its nice to hear that you had an enjoyable stay, before your cycle on your homeward journey. I have passed on your comments to the...
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Being familiar with Newcastle anyway I needed somewhere to stay for a Saturday night that didn't break the bank. Got a lot more than I expected with large spacious rooms and lovely modern bathroom. Service was great and young lady on reception very very helpful. Also ate in Luigi Khan's restaurant (not my first time) and was lovely as ever....
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Dear nicuola,
Many thanks for leaving some feedback regarding your recent stay with us hear at the BEST WESTERN Ryokan Hotel. It is always nice to hear of guest enjoying their stay and also your meal in Luigikhan's.
We look forward to welcoming you to the BEST WESTERN Ryokan Hotel on your next visit to Newcastle.
Kind Regards
Ian
Ian...
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My wife and I stayed here April 14th to attend a concert at the nearby Metro Radio Arena. The receptionist on arrival couldn't have been more pleasant and helpful. Prior to the concert, we ate dinner in the hotel. The menu is a mix of Indian and Italian food. We chose Indian, and have to say it was among the...
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Dear sosmn6,
Many Thanks for leaving us some feedback regarding your stay here at the BEST WESTERN Ryokan Hotel. It is always nice to hear that guests have enjoyed thier stay. With regards to breakfast I have spoken with the Restaurant Manager and also the breakfast staff to ensure that all guests get an ample breakfast, which should be 2...
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A group of 5 friends stayed for a weekend and soon realised we had found a hidden gem in Newcastle. The hotel is spotlessly clean and well maintained. The rooms are comfortable and the bathrooms were a delight - spacious and again spotlessly clean. We ate in the hotel restaurant, LuigiKhan's, and the food was first class, best curry we've...
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Dear Bluescottie,
Many thanks for taking time out from your day to leave some feedback. It is always nice to hear that guests have had an enjoyable stay. With being a small hotel we pride ourseleves on customer care. Glad to hear that you all enjoyed the food in Luigikhan's. We are just about to launch our new menu for...
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We would like to say a huge thank you for or weekend at the Ryokan Hotel, the staff could not be more helpful and although not in the best place once inside the hotel it is very comfortable and welcoming. Also an easy walk into town and plenty of on site parking. Would like to thank staff for the beautiful...
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Dear Mr & Mrs Rutherford,
Firstly thank you for taking the time to leave feedback. We always like to hear from guests of their experience here at the BEST WESTERN Ryokan Hotel. I hope you enjoyed the champagne from us as a small gesture to celebrate your wedding anniversary, and the lovely flowers that your daughter had arranged? I hope...
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Stayed three days in mid March 2012 for a Conference in the Sage, Gateshead. Hotel was not busy when I was there. Plenty of free parking, the staff were very helpful and the room facilites were fine. Restaurant is an intruiging mix of Indian and Italian. Although it cannot do anything about it, the location (called City West) is a...
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Dear ArbieP,
Many Thanks for takign time to leave some feedback. The hotel as you know is small and only 20 bedrooms, and happy to say that during the time you were here we were fully booked. Carpark sometimes looks as if we are empty. The hotel is situated on Westgate Road approx 1 mile from the City Centre and...
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I have now stayed twice at this hotel and will not even consider another hotel for any time I need to stay in the Newcastle area. Ian the General Manager is extremely helpful and very personable making sure any issues are dealt with very promptly, as do his staff. The restaurant is "Italian Indian" Luigi Khan's and may not be...
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Dear Allan G,
May I first say thank you for taking time to leave us some feedback. It is always nice to hear from guests that they have enjoyed their stay. We are at present changing the menu, and adding some new dishes which I must admit I'm looking forward to trying. Thank you for your comment about myself. I...
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