I stayed here for 4 nights on business and was very comfortable and impressed.
Staff were very friendly and offered to help me with my heavy bags which was a nice touch.
The room was spacious and well equipped with a mini bar, tea and coffee and toiletries. There was even a choice of soft or hard pillows.
Breakfast was...
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Thank you for your comprehensive review regarding your stay at the hotel. I was delighted to read that you would recommend the hotel both for the business and leisure traveller. At Holiday Inn we pride ourselves on being a family friendly hotel however during the week we are very much a business hotel.
Your feedback is used to help us...
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we are a 2 ad,2 ch family. And booked this hotel through the legoland package deal. This was the cheapest and closest to legoland with a pool. The pool is good but bit small but kids loved the jacuzzi. Please note that you must get out of the pool by 7pm if you have kids which is a bit mean...
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Thank you so much for taking the time and trouble of writing a review. I was delighted to learn that you and the family enjoyed your stay at the hotel. I have shared your comments with my team, it is always very rewarding to share positive feedback.
With regards to the swimming pool, there are no restrictions in place from...
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We stayed on the 31 March for one night to attend a family wedding at Loseley Hall. This hotel was clean and comfortable with very good staff, the breakfast was excellent with a good selection. We would stay there again with out any hesitation.
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Thank you for your recent review and I was so pleased to learn that you enjoyed your stay with us, I have forwarded your kind comments to my team. We look forward to welcoming you back to the hotel on your next visit.
Kind Regards
Jane Standing
General Manager
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Just got home after staying Saturday night at this hotel. Our family room cost us just £40 via Hotel.com UK which taking in to account the reception advertised price of £255 (including VAT!) was fantastic value.
Our room (183) was spacious, smelt fresh & clean & had a beautiful bathroom. We liked the sliding window shutters & really comfortable bed....
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I was delighted to read your recent review and so pleased you had a great stay with us. On quieter weekends we do have some great offers available both on our own website and through other websites. The published rates are set fairly high to allow for changes in pricing during very high demand periods during certain times of the...
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We stayed 2 nights and would not have liked to stay longer. Our room was okay, quite bright with views over gardens, but the bathroom smelt a bit musty and damp. There was only 1 bathrobe and slippers (we had booked a double room), the wifi was quite expensive and the whoelplace was a bit 'run of the mill'
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Thank you for taking the time and trouble to write a review further to your recent stay at the hotel. I was concerned to learn the bathroom in your room smelt damp and I would be most grateful if you could get in touch so I can investigate this further. In the meantime my Head Housekeeper will be checking all...
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Stayed recently in the Holiday Inn for 1 night. There is nothing too wrong with the hotel. It is a normal Travel Hotel with no frills.
My room was quite comfortable. I ordered room service and it arrived without too much delay. The food quality was just OK. Service in the bar area was a little slow and the toilets...
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Thank you for your recent review following your stay at the hotel. I really do appreciate all feedback as it helps me to ensure we strive to provide the best possible levels of service. I have reviewed your comments with my team which have allowed us to agree areas where we can improve.
I do hope we have the opportunity...
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Three couples and our 2 year old grandson stayed for one night to attend a family party nearby. Hotel is standard Holiday Inn building and rooms were clean, bright and well furnished as you would expect (but are often disappointed) from a multiple chain. However, the staff were the deciding factor for us and, from our welcome on reception to...
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Thank you so much for taking the time and trouble to write a review further to your recent stay with us. I was delighted to read your comments and so pleased that the staff really made the difference for you during your visit. I share Trip Advisor reviews daily with my team and I know they found your feedback very...
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I stay in this venue for work alot and i was a little reluctant to go for a social weekend away... actually it was fab, the staff were helpful, rooms were clean and we had a really enjoyable stay.
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"A big chain with a personal touch" is music to my ears! Thank you for your feedback which is much appreciated. I will pass on your kind comments to my team who will de delighted.
We look forward to welcoming you back to the hotel, I expect next time work related but do hope you can enjoy a social visit...
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Stayed for 2 nights 25th to 27th February 2012
We have stayed at the Holiday Inn Guildford several times in the last 4 years as our daughter is at Surrey University. The main purpose of staying here is the nearness to the university.
Booked an advanced stay with breakfast at £85 per room per night.
The rooms are comfortable, clean...
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Thank for taking the time and trouble to write a review which I have since shared with my team. I was pleased to learn that you enjoyed your stay with us and note that you will be returning to the area in July. Hotel pricing does fluctuate in line with demand but please do contact me and I will see...
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I stayed at the Holiday Inn in Guildford for a friend's wedding. I shared a room with two friends and the rate was exceptional value for money.
The room was large and clean. I slept on the sofa bed which was very comfortable.
The reception area of the hotel was nicely decorated with an impression stained glass window.
The breakfast...
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Delighted to learn that you enjoyed your recent stay with us and I have shared your feedback with my team. Thank you for taking the time and trouble to write a review, it is much appreciated.
I do hope we will have the opportunity of welcoming you back to the hotel sometime in the future.
Kind Regards
Jane Standing
General...
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