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Holiday Inn Guildford

3.0 of 5
Egerton Road, Guildford GU2 7XZ, England
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Holiday Inn Guildford
Ranked #6 of 15 hotels in Guildford
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203 reviews from our community

    Trip type
Traveller rating
    46
    75
    56
    15
    11
Date Rating
Stockport, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013 NEW

We booked this hotel well in advance to obtain the best price, ie non-refundable, for one room for two nights bed and breakfast. We needed one room with twin beds. We did not seem to be able to secure this option when trying to book on the internet and therefore resorted to booking by phone. The operator advised we make... More

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Stevenage, United Kingdom
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

Stayed one Saturday night in April as we were attending a family function nearby. Check in and out was very efficient. Room was extremely comfortable and as it was one with a sofa bed quite large. We booked some time in advance and the price for what we got was very reasonable. We didn't use the bar or restaurant as... More

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Belfast, Northern Ireland, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 14 May 2013

I booked this hotel because I was attending a 2 day business course there. The location is out of town set back from a very busy main route. apart from a large Tesco store nearby, there is nowhere else to go unless you have a car or get a taxi. The hotel is low rise and much bigger inside than... More

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Preston, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 May 2013

As with all Hoilday Inns (as opposed to Holiday Inn Expresses!) that I've stayed in, service was first class: staff were helpful and attentive. The room was decent sized, with enough space to work as well as to sleep, and the range of pillows is always a nice touch. Very good car-parking areas and a feeling of security, and seating... More

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Jane S, General Manager at Holiday Inn Guildford, responded to this review
13 May 2013

I was delighted to read your recent review and so pleased your enjoyed your stay with us. Thank you for your constructive feedback which I have since shared with the team. I do hope you will have the opportunity of staying with us again very soon. Kind regards Jane Standing General Manager More

Winchester UK
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 29 April 2013

Rooms absolutely fine although room was route march from reception but very quiet. Arrived on a Sunday and asked if we wanted to book dinner which I did. very strange but the restaurant was closed and had to eat in open lounge area on chairs not designed to eat in---far too low. How come Reception did not know the Restaurant... More

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Jane S, General Manager at Holiday Inn Guildford, responded to this review
13 May 2013

Many thanks for your recent review and I am so sorry to hear that your experience could have been better. Holiday Inn operate a system of Eat Anywhere which means you can eat any of the menus in any location in the hotel. The Restaurant menu should have been available in the lounge on the Sunday evening, on occasions the... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 21 April 2013

I stayed here with my friend for one night over the weekend. Room was nice, complementary tea&coffee facilities, dressing gown slippers & toiletries. We slept well and appreciated the range of different pillows. We probaly timed our trip to breakfast badly because at 10:00 it was a bit of a bun-figt, with a queue for the food, no juice, and... More

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Jane S, General Manager at Holiday Inn Guildford, responded to this review
13 May 2013

Thank you so much for your review following your stay at the hotel. I was delighted to hear you enjoyed your stay and must apologise for the problems you encountered at breakfast and Room Service. Your feedback has been shared with the departmental managers for their review and action. I do hope we will have the opportunity of welcoming you... More

Leicester, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 April 2013

We stayed here last week and were truly delighted with the services offered by the hotel and every single member of their staff - a rare thing to find in any hotel and which is the best part of it. The hotel is huge and comfortable. Rooms are good sized, clean and relaxing. Gym is adequate, the pool and spa... More

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Jane S, General Manager at Holiday Inn Guildford, responded to this review
13 May 2013

Thank you so much for your constructive review further to your stay with us. I was so pleased to hear the staff looked after you during your visit. I have passed on your comments to my Head Chef regarding the dinner menu, we have just launched a new menu which does include a good selection of vegetarian options. The company... More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 April 2013

This was my second stay at this hotel. I find the beds a little on the hard side.The room we booked was the cheapest twin available. Unfortunately the room had an adjoining door. We tried to move rooms but there were no more twin rooms available. The decor was little on the tired side, both in the bedroom and the... More

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Jane S, General Manager at Holiday Inn Guildford, responded to this review
13 May 2013

Thank you so much for taking the time and trouble to write a review further to your stay with us. I have noted your comments and passed them on to my Departmental Managers for their review and action. I was pleased to learn the staff were extremely polite and helpful during your stay and I do hope you will consider... More

Milton Keynes, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 April 2013

I found this to be a friendly and clean Holiday Inn. The reception staff were always available and ready to answer any questions. I was also luck enough to enjoy an upgrade - and this was on top of a great price because I had booked a few weeks in advance. The room was large and had airconditioning/heating. I passed... More

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See 3 more reviews by Linda J for Guildford
Jane S, General Manager at Holiday Inn Guildford, responded to this review
13 May 2013

Thank you so much for your review further to your stay at the hotel. I was so pleased to learn that you had an enjoyable visit. I was however sorry to read that the room attendant did not make the bed for you, that is most unusual and as you point out the joy of staying in a hotel. I... More

Brundall, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 April 2013

This hotel is superb, nice location, easy parking, comfortable and spacious bedroom, attentive staff and pleasant restaurant serving very good food. We only stayed one night, but we really enjoyed it, and would definitely use this hotel again. Just one niggle - a pity you have to pay extra for wifi. This quality hotel should supply free wifi in all... More

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Jane S, General Manager at Holiday Inn Guildford, responded to this review
13 May 2013

I was so pleased to learn you enjoyed your stay with us. Thank you so much for your kind comments which I have since shared with the team. We always love reading a 5 star review! I am glad to hear you will be returning and we look forward to welcoming you back to the hotel in the future. Kind... More

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Additional Information about Holiday Inn Guildford

Also Known As:
Holiday Inn Guildford Hotel
Holiday Inn Guildford Hotel Guildford
Guildford Holiday Inn
Holiday Inn Guildford England
Address: Egerton Road, Guildford GU2 7XZ, England
Phone Number:
Region: United Kingdom > England > South East England > Surrey > Guildford
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Guildford
Price range (per night): 89 AUD - 251 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to The Holiday Inn Guildford, a modern full-service hotel, close to Guildford Town Centre and only 29 miles from London with easy access via the M25/ A3 and by train. The hotel is located near the Guildford Business Parks & FIVE Exhibition Centre . The hotel offers 168 air conditioned bedrooms including accessible (4) & family rooms. The hotel has high speed internet access available throughout and WIFI in the public areas. Stay at the Holiday Inn Guildford hotel & enjoy breakfast, lunch & dinner in the Restaurant or have a 'light bite' in our Bar/Lounge. Kids eat, Stay free!* Holiday Inn Guildford is a Legoland hotel , and also close to other local attractions such as Chessington World of Adventures, Thorpe Park & Wisley Gardens. The Academy Conference Centre at the hotel is a leading Meetings venue in Guildford offering superb meeting rooms accommodating up to 180 delegates with extensive on-site car parking available. The hotel is also a premier Wedding venue in Guildford, Surrey. 'Spirit' at Holiday Inn Guildford is an excellent fully equipped health club with an indoor swimming pool, fitness studio and gym with a wide range of Beauty treatments available. *Terms & Conditions apply ... more   less 
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Holiday Inn Guildford
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