I had arranged and paid for a traditional Afternoon Tea to celebrate Mum's 90th birthday yesterday and expected well presented sandwiches, assorted dainty cakes on stands and light airy scones with cream and jam. What was 'supplied' was a tray of tightly packed sandwiches with large catering tongs, a tray of the most unappetizing pieces of cake, could have been... More

Room interior and especially bathroom a little bit tired, shower leaked onto bathroom floor quite badly. However the staff were extremely helpful, professional and friendly so this made up for any shortcomings the building had. Would stay again based on the friendly atmosphere. More

This hotel is not far from my office so that was the primary reason for staying here. There are other hotels in the area but the reason I keep coming back here is that it has a proper old style hotel feel about it. The restaurant is also excellent and breakfast is wonderful. There is an outdoor pool and lovely... More

Looked on hotels web sight before going to lunch. Went to the Brasserie 1817 choose sea bass which was priced at £13.95 on web but turned out to be £18.95 in menu at hotel. Went ahead as husband was hungry and did not want to search for some where else to eat, as was getting late. Staff were very nice,... More

We spent 1 night at this hotel in May 2011 as it was the venue for our friends wedding. The location of the hotel at the bottom of Box Hill was lovely and the hotel grounds are pleasant. The restored barn where the official ceremony took place was beautiful. The staff were very friendly and helpful, the service was excellent... More

The hotel is excellent, fantastic location, friendly staff, excellent service. The food menu in the restaurant and through ordering room service is also excellent. Had no problems of any kind with any of the services offered at the hotel I would both stay at this hotel again and recommend it to friends. More