- Mercure Dorking

The Mrs and I wanted to get a away for a few nights, nothing special but a bit of a break. We came here because they pitched it as a 16c coaching inn with log fires and low beams etc. We had a room in the fairly recent new part which was nothing like what we had hoped for. It...
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Dinner was expensive and disapointing, fillet steak was ordered but was small and very average for the £20+ price tag. The veg was charged as an extra and arrived burnt. Waiting staff were however attentive and helpful. Complementry internet was offered at checkin (after they tried to take a £85 quid swipe of my credit card for a room and...
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I stayed at the White Horse for one night on a Saturday. I booked it mainly for the price and the location so to be honest I didn't have great expectations. What I got for my £51 though was an excellent room and a very good night's sleep (particularly impressive given the town centre location). I didn't eat in the...
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Rooms are simple but cosy and comfortable. Main part of the hotel has lots of old pub / coaching inn character and charm. Nestled nicely in the centre of Dorking high street.
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I have stayed at this hotel for many years and must admit it has improved since being taken over by Mercure.
Double glazing of front rooms needs to be improved
Have stayed at Mercure Hotels in Europe regularly
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The Whitehorse has plenty of potential. I stayed in the older more charming part. While quaint, the peeling paint and wallpaper detracted from the ambiance. The carpet was worn in the hallways and room. The window frames in my room were furry with black mold.
The service was personable and the staff helpful and friendly.
The Breakfest buffet was fair...
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