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All 3 Woodbridge hotels »

Best Western Ufford Park Hotel, Golf & Spa

3.0 of 5
Yarmouth Road, Melton, Woodbridge IP12 1QW, England
Hotel amenities
Ranked #2 of 3 hotels in Woodbridge
3.5 of 5 stars 90 Reviews
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90 reviews from our community

    Trip type
Traveller rating
    21
    18
    31
    16
    4
Date Rating
Gina H
Surrey
1 review
4 of 5 stars Reviewed 23 January 2012

We stayed for three nights in two standard rooms, which were excellent value for money. The rooms were comfortable and the bathrooms looked new and were spotless. All staff we met (reception, bar, restaurant) were friendly and nothing was too much trouble. The food during our stay was very good, plenty of choice and cooked well. This hotel is also... More

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T Robertson, Director of Sales at Best Western Ufford Park Hotel, Golf & Spa, responded to this review
25 January 2012

Thank you for your excellent review of your stay with us over Christmas - we were really pleased to read that not only you found us good value for money but that you would recommend us to your friends and would certainly stay with us again. It is always reassuring to read that throughout your stay you found our staff... More

Bluejay06
1 review
3 of 5 stars Reviewed 22 January 2012

We would stay again as it wasn't bad value for money overall. The staff were pleasant on reception and helpful when the room we booked was not quite right. The restaurant staff were nice enough. We stayed with friends overnight the rooms were ok if a little dark, gloomy and dated we were overlooking a car park at the back... More

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T Robertson, Director of Sales at Best Western Ufford Park Hotel, Golf & Spa, responded to this review
25 January 2012

Thank you for your review - We were pleased to read that you would stay again and found us good value for money. We appreciate your comments about the decor of your room but as a family owned hotel and not a corporate chain, our bedrooms do vary in decor, layout, views and size, that is part of our charm... More

ann h
London, United Kingdom
1 review
4 of 5 stars Reviewed 16 January 2012

We overlooked the car park but it was quiet and as a wheelchair user my husband was on the level for all the facilities. Ideally we would have liked to be nearer our family for contact/assistance (they were the other end of the hotel upstairs) but the staff were more than helpful and friendly which assisted us tremendously. The food... More

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T Robertson, Director of Sales at Best Western Ufford Park Hotel, Golf & Spa, responded to this review
17 January 2012

Thank you very much for your review regarding your Christmas Break. We were delighted to read that you felt our hotel was not only very good value for money but you still felt the quality and variety of food and facilities were excellent, as was our staff who were helpful and accommodating throughout your whole stay. We were pleased to... More

Daniellenorfolk
Norfolk
2 reviews
2 of 5 stars Reviewed 6 January 2012

Me and a friend went away for the night for a short spa break. We were very disappointed, the room was in a out building situated across the car park from the main hotel and needed updating, the shower curtain was hanging off and the bathroom had damp. We had dinner in the hotel which was ok apart from my... More

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T Robertson, Director of Sales at Best Western Ufford Park Hotel, Golf & Spa, responded to this review
7 January 2012

Thank you for your review but were of course disappointed to hear that your Spa Break had not been as relaxing as you had hoped for. It sounds like to stayed in our Lodge which is very popular with groups. As a rule it is only used when the main hotel is full or if not when someone has specifically... More

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Floridachick2606
Lowestoft, United Kingdom
Senior Reviewer
9 reviews
2 helpful votes
2 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Stayed over for two nights over the New Year period. Reception staff greeted very nicely and all went smoothly there. Arrived at room to find it not cleaned or made up from last guests which was a disappointment. Decided to while away a little time in the bar area with friends who who also staying.Arrived back at our room later,... More

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T Robertson, Director of Sales at Best Western Ufford Park Hotel, Golf & Spa, responded to this review
7 January 2012

First of all can I apologise for the fact that your room had not been cleaned or made up upon your arrival. We have not been made aware that anything like this has happened before, we can only assume there had been a break down in communication between reception and housekeeping that day but nevertheless agree that it was unacceptable.... More

52Sam52
London, United Kingdom
Reviewer
4 reviews
4 of 5 stars Reviewed 3 January 2012

I have been staying at Ufford Park every 2-3 months over the past year. Reception is always welcoming with staff that are really polite and helpful. I have eaten in the bar several times and the menu is more than adequote and meals cooked well. Last stay I had room service which was delivered quickly with food still very hot... More

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T Robertson, Director of Sales at Best Western Ufford Park Hotel, Golf & Spa, responded to this review
5 January 2012

Thank you for your excellent review - especially when you are a regular customer - it is great to hear that on every occassion you have stayed with us you have been impressed with the friendliness of the staff, the superb views from the bedrooms, the quality of food and the good value for money we offer. We will be... More

mandjmitchell
London, United Kingdom
Reviewer
3 reviews
6 helpful votes
4 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

Stayed at this hotel several times a few years ago when working in the area and decided to have a short family break. Remembered the comfortable rooms, reasonable food and bar (Adnams on tap!) and good sized pool. All still as remembered! Wondered how this type of hotel has managed to move with the times to keep up with the... More

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T Robertson, Director of Sales at Best Western Ufford Park Hotel, Golf & Spa, responded to this review
1 January 2012

Thank you for your great review - we were very pleased to read that not were you pleased with our hotel as a corporate guest, but that you were also very impressed with our staff, facilities and value for money as a leisure guest too (2 very different markets). As an independently owned hotel, we have to work very hard... More

suzhLondon_uk
london.uk
Contributor
11 reviews
3 helpful votes
2 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

Booked an overnight spa break for me and a friend. Which was on Wahanda. The room we stayed in was very basic and had a horrible kind of public toilet floor.... it was also very cold and we tried several times to get the hotel to put on the heating... but were told it only came on at certain times.... More

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T Robertson, Director of Sales at Best Western Ufford Park Hotel, Golf & Spa, responded to this review
1 January 2012

Thank you for your review - we were pleased to read that you found your facial 5 Star, and our staff very friendly and helpful. We were of course surprised to hear that you felt your stay overall was disappointing and we will look into the points your raised. As you are aware we are a family owned hotel so... More

KWoodley
1 review
4 of 5 stars Reviewed 20 December 2011

Although the hotel isn't pretty to look at it is nevertheless a nice place to stay. It is set in lovely grounds and residents can go for a 2 mile jog round the golf course or sit outside and have a drink and dinner overlooking it. I stayed for a short break but it's a popular golf club too. I... More

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T Robertson, Director of Sales at Best Western Ufford Park Hotel, Golf & Spa, responded to this review
21 December 2011

Thank you for your review - we were really pleased to see that you had such a lovely short break with us and that you got to take advantage of the luxury Spa, as well as the bars and Park Restaurant. We look forward to welcoming you back again in the new year. In the meantime may we take this... More

June H
Brough, United Kingdom
1 review
5 of 5 stars Reviewed 14 December 2011

I was very pleased with my stay at Ufford Park. The hotel and the room I stayed in were very clean and comfortable. Th Staff are really polite and helpful. It was value for money and I would certainly stay here again. I have been using the hotel for over 7 years and would most certainly recommend this to other... More

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T Robertson, Director of Sales at Best Western Ufford Park Hotel, Golf & Spa, responded to this review
15 December 2011

Thank you for your review it means a lot coming from such a loyal customer of 7 years. We are especially happy to hear that after so many years staying with us you feel our hotel is still excellent value for money and that you would recommend us to your friends and family. We very much look forward to welcoming... More

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Best Western Ufford Park Hotel, Golf & Spa Also Known As

  • Best Western Woodbridge
  • Woodbridge Best Western
Address: Yarmouth Road, Melton, Woodbridge IP12 1QW, England

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