We stayed at Garrads in early October last year and were extremely impressed by the very helpful staff, the high standard of the room and the fantastic breakfast. We were welcomed on arrival with a cup of tea and nothing seemed too much trouble. Excellent value for money More

I have stayed at Garrads Hotel many times throughout 2011, whilst on business in Suffolk. I find it quite upsetting to read the appalling tarradiddle written by a guest on 11 October 2011. There are very few family owned hotels, offering such excellent, clean, modern accommodation with friendly service, delicious food and all for excellent value. I hope future guests... More

We had a very warm welcome upon arrival and the room was excellent. Nothing was too much trouble for the members of staff and we had a wonderful night. The breakfast was amazing and freshly cooked to order. I'd highly recommend it. More

I stayed at Garrads for 2 nights in October with my family (partner and 2 teens). The hotel was easy to find at the quieter end of Newmarket High street. We had booked the coach house, which has 2 double bedrooms, with suited us pretty well. It was huge, with a dining room, lounge and kitchen, as well as the... More

I stayed at this hotel on the 4 & 5th August 2011, this review is late due to the fact that I contacted the owner of the hotel by letter as I and my friends were very unhappy with our stay. I wanted to give them a chance to respond and hopefully put right some of the issues we had,... More

We have stayed at Garrads most years when we visit newmarket and has always found it pleasant but this visit was very poor. There was no one on the property that if you had any problems (which my friend did), problems with the toilet in her room and she had to go outside in the dark late at night and... More

I recently stayed with my partner at Garrads for a two day stay while we were checking out schools for our move to Newmarket. I was expecting the hotel to not be very busy due to the fact that Newmarket is a horse racing town. I was very mistaken this place was absolutly fantastic, we managed to pick up a... More

Needing to stay in Newmarket for the night, my company failed to book me a room in the Bedford Lodge Hotel and so booked a room at Garrads Boutique. WHAT A FIND ! The Hotel has been created and is staffed by a team with amazing attention to detail. The central location, the general decor, the room furnishings, the helpful... More

Faultless, superb accommodation. Among the best B&Bs ever stayed in with great welcome, lovely room and furnishings with a terrific breakfast. Can't imagine Newmarket can offer anything better! More