I booked for one night and was delayed arriving. The owner was waiting for me with a plate of sandwiches as it was too late to have dinner. The breakfast was good, fresh and a good choice. I was even offers a lift to my appointment in the morning by the owners. But, the rest of my stay was not... More

We were very disappointed with the decor of our room and bathroom. Perhaps other rooms were better. The owners were friendly and helpful. More

Accommodating owners, who kindly agreed to cook an early breakfast at 7 as I have to attend a course at 8 am. Nice clean rooms with en-suite bathroom/toilet. There is also a TV and free wireless internet connection. Got it at a good rate of 40 pounds a night. Really cannot ask for more. More

This hotel is probably the worst hotel I have ever had the misfortune to have had dealings with and I would suggest it be given a miss by all. More

There was a stale water smell upon arriving in the check-in area. There was a smell of deep fat fryer oil that had never been changed in the dining area. There was a hostile reception from hostess when we asked for anything - toast was cold at breakfast. There was warning on the breakfast menu about not over ordering at... More

this hotel deserves to be five stars. exellent management. clean and comfotable. first class service, can not fault it in any way. will go back . thank you juile for your hosspitallity. happy costomers trish and ivatt myers. More

This is a small family run hotel were Kevin and Julie cannot do enough to make your stay enjoyable. We asked if we could check in before a wedding and get changed which was not a problem - providing that they know. Although they could not guarentee that our room would be ready one could be provided for us. however... More

There are plenty of other places to stay in Newmarket other than this one. We turned up at this hotel and were so disappointed that we left. It was worth paying the over-priced room rates simply not to stay there. Don't be fooled by the website. The pictures are very flattering. More