If you want a good night sleep, don't stay here as you will not get one and the staff don't really care. i think that they actively discourge you from complaining and that way they don't have to give you your money back or another night free somewhere else. More

Very pleased with everything at this hotel, friendly staff, clean rooms, good breakfast. Very little noise considering next to a busy A road. Most importantly comfortable mattresses, a problem we've found in other busy Premier Inns the mattresses have been lumpy but not here! We were guests at a wedding at the very different Wynyard Hall just 5 minutes away... More

Great receptionist, good carvery next door, nice room, excellent continental breakfast. really good value More

We stayed for a weekend to celebrate our 37th anniversary. Found the staff to be really friendly and knowledgeable about the local area. The Toby Carvery was a great place to eat and drink. Amazing value for money, and our waiter, Phil, was attentive and friendly. The room we had was of the normal Premier Inn standard with a stand... More

We had planned a night away to celebrate my husband's friends 50th birthday and they had a reunion rugby match "friendly" Sedgefield v Newton Aycliffe. In the morning I felt unwell, but didn't want to spoil my husband's plans so I decided to travel from Liverpool (the things ya do for men eh!) I felt really unwell and asked my... More

A warm welcome and a comfortable restful room will be waiting for the travel weary or those with business burn out. For a few pounds extra there is a lavish breakfast, either continental or 'Full English' or both should you want it! The cooked breakfast was delivered with perfectly cooked eggs - who could wish for more? More

Exactly what you would expect from a Premier Inn, good, clean basic room. You can't aguee with the price offered. Service was great as you are able to borrow items like an iron. Smiles from everyone which was nice and welcoming. There is no phone in the room to call reception, but not a huge problem. The noise from the... More

Were really impressed with the facilities and comfort of the hotel. Staff were very friendly and efficient. The fact that we got the room for only £19 was unbelievable! The bed was very comfortable and unusually we had a really good night's sleep because of this. Would definately recommend the Premier Inn to anyone. More

It was our first time in a Premier Inn and we were very pleasantly surprised with everything from the cleanliness of the room, the friendly welcome and the exceptionally helpful staff. The breakfast was excellent, cooked to perfection and the choice was wonderful. Hope we get the opportunity to stay there again. For £29 I wouldn't have believed you could... More