I booked this hotel for a family stay over in between 2 days at Alton Towers (about half an hour away). I'd looked at Premier Inn pricing which is our standard hotel for family night away, but fancied something a bit different and a hotel that had a swimming pool. All in, the room with breakfast was about £115, and... More

I spent some months in stoke for business and this hotel was the best choose ever, Nice room, clean hotel, nice food. If you like to stay in country place, the best stay is in here, very close to Hanley, Newcastle and waterways. All people working there were very nice and helpfull. If I'm going to stay again in stoke... More

Stayed for 3 nights with family - had booked a family room and we were delighted to be given a suite! The room was amazing - large bathroom, king-sized bed and bedroom area with flat screen tv then an archway into another large area which contained bunk beds, a sofa, chair, table and another flat screen tv + tea/coffee area,... More

After a fantastic day at Alton Towers we headed off to this hotel upon arrival we were met with a very smart and cheery lady receptionist who answered all our questions jovially she showed us around the hotel to our rooms explained the Spa area and the restreaunt,upon opening the bedroom door we saw the grandest bed it was immaculate... More

Stayed here as was working close by the next day. Found the place to be great. Ate in the restaurant in the evening as well and was pleasantly surprised with the service, ambience and food. Staff were very helpful throughout my stay.

We stayed at the Best Western Stoke on Trent at the end on may for two nights as part of a trip to Alton Towers. We booked in on a Dinner, Bed and Breakfast basis as a family of four which represented excellent value for money. When we checked in we were give "The Mitchell Suite" which consisted of a... More

We stayed here for 5 days recently, the bedroom was a good size and the bed very comfortable, there was a decent sized bathroom as well. Everything was clean and tidy. The food in the bar and restaurant was really good with plenty of choice. The staff are amazing, always helpful and friendly, they really seem to be happy in... More

Our group of six, Durand's Pottery Tour 2013, found the service at the Best Western Plus Stoke-on-Trent Moat House to be excellent! The staff were awesome and did everything they could to make our stay a very comfortable and memorable time. Our days began with a delicious breakfast, with a huge variety of foods to choose from. Dietary needs were... More

We had an excellent 5 night stay. We were greeted by a very helpful receptionist who was able to tell what there was to see in the local area, she was also happy to provide us with printed directions when we needed them. We had a lovely clean, spacious room. We had dinner and breakfast booked. The food was great... More