We were impressed by the helpfulness of the staff. When making the booking I noted that no twin bedded rooms were available so I requested one, if possible, in the comments section of the booking form. On arrival the receptionist apologised for not having a twin bedded room available but said that she had had the sofabed in the room...
More
This is a clean basic hotel. Room was set up ready for child. Staff very good at giving directions to city centre. Breakfast ok, but we had to hunt to find a table and queues built up quick. Would definitely stay here again.
More
Dear Elaine,
Thank you for reviewing the Holiday Inn Express Bath, we appreciate you taking the time to provide feedback.
I am pleased to see our staff were helpful in giving directions, they try their utmost to be of assistance throughout guests stays.
We hope to welcome you back into the hotel again.
Yours sincerely,
Lisa Franklin
Deputy General Manager
More
Well, you have to pay for parking. But the location is 10minutes walk from the City Centre so we didn't need the car all weekend. Our room was on the ground floor, clean and comfortable, TV, hairdryer, coffee making facility - and you could pick up extra coffee or teabags at the end of the corridor. It was quiet, even...
More
Dear Guest,
Thank you for taking the time to write a review after your stay with us, we value all feedback.
I am pleased to see our location was of use to you. We do suggest that guests simply leave their car in our secure on-site car park and walk into the city which is a short 10 minute walk....
More
Pretty good chain hotel that's an easy walk (10-15 mins) from central Bath. Rooms are fine, nice and quiet too.
More
Dear Guest,
Thank you for taking the time to comment on our hotel following on from your stay with us. I am glad to see you found our location to be useful. As you have mentioned we are in an ideal location to park, leave the car and explore our glorious World Heritage City.
Thank you again.
Yours sincerely,
Lisa...
More
10 of us stayed here. From service to to the room cleaneness. Everything was just right. Thank you so much.
More
Dear Guest,
Thank you for such an encouraging review. It is pleasing to see we are meeting the needs and expectations of our guests. We take great pride in delivering an excellent stay.
We hope to welcome you back in the future.
Yours sincerely,
Lisa Franklin
Deputy General Manager
More
Stayed for two nights midweek on a quick leisure trip. Room clean, tv with all the freeview channels and kettle for making tea or coffee - but the quantity of tea and coffee was kept to a minimum. The bed was a double, but it somehow seemed small and was too soft for me - the missus slept well enough...
More
Dear Guest,
Thank you for posting your review on for the Holiday Inn Express Bath. All feedback is essential to ensure we can continue delivering excellent customer service.
I am pleased you enjoyed our newly fitted 32” LCD TV’s, and as you have mentioned we do have freeview TV with around 100 channels. I am also delighted to hear that...
More
Very good hotel and close to the centre - about a 10 minute walk. Check-in was a breeze, nice friendly staff. The room was spotless - a good size too. A lot of other hotels in bath have a minimum stay of a couple of days so this was nice as we only wanted a room for the night.
The...
More
Dear Guest,
Firstly, thank you for taking the time to feedback your comments we appreciate all responses.
I am pleased to see you found our hotel ideal for visiting the city centre and our staff to be friendly. It is also pleasing to hear that our complimentary buffet breakfast was plentiful; we do work hard to ensure we provide the...
More
Does exactly what it says on the tin, clean and comfortable rooms, and within a walk to anything you want to see in central Bath.. 15mins to The Roman Baths and the Abbey... Parking is an extra £6 a night, breakfast is your average Continental fair.. all in all would go again if I am in Bath.
More
Dear Guest,
Thank you for such an encouraging review on the Holiday Inn Express Bath. We value all guests’ feedback to ensure we are providing the best possible services.
I am pleased to see we met your needs and expectations as a reliable brand. As you have mentioned our location is useful when visiting the city centre. Especially being able...
More
Stayed the one night. Found out they only served Pizza in the evening. Poor show. But found the Little Lime Lounge across the road ... marvellous food. The rooms were fine. But breakfast the next morning? Oh no. They might as well have not bothered. No bacon and eggs or such like. Just some sausages, beans and scrambled egg. When...
More
Dear Guest,
Thank you for taking the time to view your opinions on our Trip Advisor page.
I am delighted that our bedrooms were to your standard and you had a comfortable stay. However, I am saddened to hear that our services did not meet your requirements.
As a Holiday Inn Express there are some variances between our brand and...
More
My Husband, myself & 9 Yr old son, have just been to Bath for the May bank holiday weekend, stayed 2 nights in the Holiday Inn Express on Lower Bristol Rd.
Had a fantastic weekend, hotel staff were very welcoming. Although the check in was not until 3 o/c we arrived at 12 o/c our room wasn't ready, (as we...
More
Dear Guest,
Firstly, thank you for reviewing our hotel following on from your recent stay with us over this past bank holiday weekend.
I am pleased to see you enjoyed your stay with us at the Holiday Inn Express Bath. We pride ourselves in excellent customer service and can see this was provided to you.
As you have mentioned car...
More
If you own or manage Holiday Inn Express Bath, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
516 Reviews
363 Reviews
243 Reviews
