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All 4 Ironbridge hotels »

BEST WESTERN Valley Hotel

Buildwas Road, Ironbridge TF8 7DW, England
Hotel amenities
Special offer
3 night Leisure break
BEST WESTERN Valley Hotel
Ranked #1 of 4 hotels in Ironbridge
4.0 of 5 stars 114 Reviews
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114 reviews from our community

What travellers say about this hotel
  • Very good(5)
  • Friendly and helpful(4)
  • Car park(3)
Traveller rating
    61
    32
    9
    8
    4
Only show reviews for Family (14) | Couples (64) | Business (10)
Date Rating
Royal Tunbridge Wells, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 28 May 2012 NEW

From the help when booking direct with the hotel to from the restaurant staff looking after a special diet I cannot thank them enough for all being friendly and helpful. We requested a quiet room which was given to us overlooking the lovely garden to the river (Which is lovely to sit in (weather permitting) and our request for Gluten... More

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Bedford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

We stayed here for three nights here in May as a result of reading the good reviews on Trip Advisor. The location was great - on the banks of the River Severn, the gardens sweeping down to the river providing lovely evening walks through the adjacent park. Ironbridge is about 5 minutes walk with all the associated museums within easy... More

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Joanne Boddison, General Manager at BEST WESTERN Valley Hotel, responded to this review
29 May 2012

Dear Previous Guest, We are very pleased to learn of your enjoyment of your recent stay with us. The hotel is in a wonderful location, and as you say is perfect for a walk before or after dinner.. We love the view from our bar terrace over the park and River Severn. The team are delighted with your comments regarding... More

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 May 2012

Whilst the room which we had at this hotel was very small and very cold for the first night, the location of the hotel and the excellent attitude of every member of the staff whom we met would make us recommend this hotel and return to it. The restaurant is excellent and the breakfasts wonderful (The Old Bank Hotel in... More

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Winchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 May 2012

No hesitation in recommending The Valley Hotel! It has a lot going for it. The location is within easy walking distance of Ironbridge centre...about a 10 to 15 minute fairly level, stroll. It backs onto the park, so many rooms in the old building have a lovely view. Car park is a good size and the building is set back... More

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Joanne Boddison, General Manager at BEST WESTERN Valley Hotel, responded to this review
29 May 2012

Dear Previous Guest, Following your recent stay with us, I am very pleased to learn of your feedback and the experience you had with us. In particular, thank you for your kind words regarding the food and service from the staff. These are appreciated by us all. I am sorry the pillows were not to your comfort, but glad this... More

west midlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 May 2012

Fantasic staff, hotel, and food, I Would highly recommend. An example to other hotels of "How it`s done".

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Kingswinford
1 review
5 of 5 stars Reviewed 14 May 2012

We booked this hotel for a short break to use our Best Western points. When I rang to enquire about availability I was offered an upgrade of £15 pn for a four poster room with a view of the gardens. The hotel is in a great location next to Dale End Park. The staff were all very friendly and helpful... More

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East Sussex
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 May 2012
3
people found this review helpful

We stayed for three nights in order to visit the industrial museums in the area. The hotel is within easy walking distance of Ironbridge centre and it's famous bridge. Other museum attractions are just a short distance away. We were given a room in the old building, the original house, which has connections with the nearby Jackfield Tile Museum. Do... More

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Joanne Boddison, General Manager at BEST WESTERN Valley Hotel, responded to this review
29 May 2012

Dear Previous Guest, We are delighted to learn of your enjoyment of your recent stay with us in Ironbridge and hope you will come back to see us again soon. We have lots to do in and around the county and I know you will easily fill another three days, of course with time still to enjoy a relaxing drink... More

Auckland, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

Let me start off by saying I would have given a 5 star review had it not been for 2 issues that occurred when we stayed. An absolute shame because the rest of the time we really enjoyed our stay and all of the staff were attentive and helpful. We had a room in the new bit (46) which was... More

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Joanne Boddison, General Manager at BEST WESTERN Valley Hotel, responded to this review
15 May 2012

Dear Previous Guest Thank you for your feedback following your recent stay with us. Whilst we were pleased to hear of all of the positive aspects of your experience, we are sorry to learn of your disappointments. Firstly in regards to the Restaurant, we do recommend that guests arrive in the bar at least 15 minutes before the time booked,... More

stoke on trent
Contributor
20 reviews 20 reviews
Reviews in 19 cities Reviews in 19 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 May 2012

After reading some very good reviews of this hotel I must say I was slightly disappointed. I found the hotel to be looking tired, the dining area and bar were quite dark and the bedroom (number 9) needed updating, the bathroom was ok, I have a best western gold card and was told when I booked that I may get... More

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Joanne Boddison, General Manager at BEST WESTERN Valley Hotel, responded to this review
5 May 2012

Dear Previous Guest We are sorry to learn that your recent stay with us did not exceed your expectations. We take all feedback very seriously, so please be assured that your comments have been given serious review. In particular we have noted your disappointment with your bedroom allocation and sorry that on this occasion we were unable to upgrade you... More

Leeds
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

There is a decent sized car park considering the location. the room we had overlooked the outdoor tables and the garden. The tables below the window had no smoking signs to stop any getting into the room. Did not try the evening food but the breakfast was hot and filling. the hotel is within easy walking distance of the bridge... More

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Additional Information about BEST WESTERN Valley Hotel

  • Best Western Telford
  • Telford Best Western
Address: Buildwas Road, Ironbridge TF8 7DW, England
Price range (per night):* 114 AUD - 210 AUD

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BEST WESTERN Valley Hotel
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