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Marmadukes Hotel

St Peters Grove | Bootham, York YO30 6AQ, England
Hotel amenities
Marmadukes Hotel
Ranked #28 of 47 hotels in York
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Traveller Reviews
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400 reviews from our community

Traveller rating
    170
    114
    56
    39
    21
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Families
24
 
Couples
279
 
Solo
6
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Australia
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

My wife and i stayed at Marmadukes on a recommendation from a friend. After a long haul flight Marmadukes was the perfect place to start our holiday and recover from jetlag. The staff are friendly and helpful and the rooms are interesting and look as good as the photos on their website. Breakfast was good and the hotel is only... More

Was this review helpful? Yes
Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
19 May 2013

Thank you for taking the time to leave such positive feedback. I am delighted that we were able to provide you with the comfort and service you required after such a very long trip. I hope you enjoyed the rest of your time in England and look forward to welcoming you back to Marmadukes should you cross the waters again More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

Stayed for one night in Marmadukes and really enjoyed it. The hotel is in a leafy area about 15 minutes walk to the historic centre, or a £5 taxi ride. The rooms were homely with beautiful solid wood furniture and good quality linen. While the chandelier and roll top bath added a luxurious touch. I also found the staff to... More

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Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
17 May 2013

Thank you for your lovely feedback. I am delighted that you enjoyed your stay with us I hope we can welcome you back in the near future More

1 review
5 of 5 stars Reviewed 14 May 2013 NEW via mobile

Me and my husband stayed here as a treat, booked on secret escapes, we got a bargain. The room was lovely decorated, with antique individual furniture, no mass produced stuff!!!! Staff tho quite scarce were helpful. Breakfast was cooked as ordered which was lovely as it hadn't been sat there all morning. Only problem was I had to stand on... More

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Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
17 May 2013

Thank you for taking the time to leave feedback for your recent stay. I am delighted that you had such a lovely stay. Your comments regarding the bathroom mirror conjured up an amusing picture but I apologise for any inconvenience this caused you and should you return I will endeavour to find you a freestanding mirror More

London, United Kingdom
1 review
2 of 5 stars Reviewed 13 May 2013 NEW

We stayed in room 516. A few points : Woken both mornings by staff, talking, swearing and smoking outside the window. Shower head fell off when we turned on the shower (very old bathroom). Keys didn't work for the 2 nights we stayed. Awful smell of drains.

Was this review helpful? Yes
Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
17 May 2013

Thank you for taking the time to leave feedback regarding your recent stay. I am so sorry that we fell short of your expectations. The issues regarding your room have now been rectified, a new shower head has been fitted. I appreciate the issues with your door lock must have been frustrating but unfortunately we are sometimes at the mercy... More

Northallerton, United Kingdom
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

What a wonderful stay we had at Marmadukes. The Loft suite is amazing with contemporary decor, a lovely large bathroom with roll top bath and very comfy bed. The staff were very friendly and couldn't do enough for us from making our reservation, dealing with my dairy intolerance with out hassle, recommending places to go in York, helping with our... More

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Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
17 May 2013

Thank you very much for such wonderful feedback. It is always a pleasure to know that we have provided such an excellent service and fulfilled our guests expectations. I look forward to welcoming you again on your return visit More

Watford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 May 2013

marmadukes appeared to have mixed reviews which I only read once I had booked, so I was unsure if it would meet our hopes. We needn't have worried , this was a v good quality experience, helpful but not intrusive staff, comfortable room , we had the four poster, with high quality linen . Breakfast was a delight, lots of... More

Was this review helpful? Yes 2
Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
10 May 2013

Thank you very much for such a positive review. I am delighted that you enjoyed your stay with us. I have passed your comments regarding breakfast on to the chef who is pleased his efforts are recognised. Unfortunately due to parking on site being limited we feel it only fair to charge guests who park here in line with the... More

Durham, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 9 May 2013

We stayed one night at Marmadukes in York on a Secret Escape deal. The staff were all very helpful. There have been a few comments on Trip Advisor about the interior decorating/furniture. We thought it worked really well and added atmosphere to the hotel. The two lounges were very relaxing. The bathroom had a roll top bath which looked great... More

Was this review helpful? Yes 1
Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
10 May 2013

Thank you for taking the time to leave such positive feedback. I am delighted that you appreciated the atmosphere we try to portray Should you choose to return to us in the future please contact us in advance and request a room with a shower. We are aware that different people have different preferences and try our hardest to accommodate... More

Stockton-on-Tees, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 May 2013

We had a pleasant stay and the hotel was close to the city centre, however we found that there was a funny smell, it was quite noisy in the evening and the shower wasn't great. We were also blocked in which was a bit of chew when trying to leave. Breakfast was great!

Was this review helpful? Yes 2
Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
7 May 2013

Thank you for taking the time to leave a review. Im sorry that you were not entirely happy with your stay. The funny smell you mentioned is unfortunately out of our control as for some reason, very occasionally, this area of York develops a strange drain smell wich dissipates as quickly as it arrives. Parking on site is limited which... More

Chester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 May 2013

Our second stay here. Stayed for 3 nights with friends. The breakfast is excellent, everything fresh, well cooked, well presented and of high quality. Without exception the staff are friendly and helpful, especially all the breakfast staff. The hotel is let down by very worn furniture and fittings. That said the bed and bedding were comfortable and warm. So come... More

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Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
7 May 2013

Thank you for taking the time to leave us feedback. Your comments regarding our staff are a real pleasure to read and have been passed on. I certainly hope to retain the chef and waitress for a long time to come! Regarding your comments abouth the hotel starting to look a little tired we are currently working through all the... More

Sheffield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2013

Loved the hotel! Beautiful reception rooms which we used after breakfast to relax and read the newspapers provided. Breakfast was really nice - excellent options to choose from - compliments to the chef and the staff that served us. The lady on reception who checked us in was extemely friendly - in fact we was talking to her about our... More

Was this review helpful? Yes 1
Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
7 May 2013

Thank you so much for your wonderful review and I am delighted that you enjoyed your stay with us so much. It was myself on reception on your arrival and I was very happy to upgrade you to make a special occasion even more so. Congratulations again and I hope we can welcome you back for a future anniversary More

 
 
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Additional Information about Marmadukes Hotel

Also Known As:
Marmadukes York
Marmadukes Hotel York
Address: St Peters Grove | Bootham, York YO30 6AQ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar/Lounge Free Breakfast Suites
Hotel Style:
#2 Romantic Hotels in York
#13 Business Hotels in York
Price range (per night): $116 - $316
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Marmadukes Hotel
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