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Ibis York Centre

2.0 of 5
77 the Mount, YO24 1BN, England
Hotel amenities
Ranked #33 of 47 hotels in York
3.5 of 5 stars 330 Reviews
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330 reviews from our community

What travellers say about this hotel
  • Car park(15)
  • Very clean(8)
  • City wall(8)
  • Reception staff(6)
  • Friendly and helpful(6)
  • Budget hotel(6)
  • Short walk(5)
  • Bar area(5)
  • Premier Inn(5)
  • Good value(5)
Traveller rating
    35
    113
    91
    41
    50
Only show reviews for Family (22) | Couples (182) | Business (21)
Date Rating
bambam147
scotland
Senior Reviewer
7 reviews
1 helpful vote
3 of 5 stars Reviewed 10 February 2012 NEW

Budget hotel was ok. Well situated just a short walk from york centre. Rooms are basic and not the warmest but what can you expect for the price. Staff were friendly and helpful. More

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Posted by an Accorhotels.com traveller
Walsall, United Kingdom
4 of 5 stars Reviewed 9 February 2012 NEW

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morganmg
Manchester, United Kingdom
Reviewer
3 reviews
3 of 5 stars Reviewed 7 February 2012 NEW

I've stayed at many Ibis Hotel's before and have generally had no bother with them. However, the amount of noise experienced at this hotel was a bit too much. Noise from the rooms above (and below) and noise from people walking in the corridor. I think a lot of it is to do with the design of the building and... More

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Dilek SEZER, Guest Relations Manager at Ibis York Centre, responded to this review
9 February 2012

Thank you for taking the time to leave your kind comments. I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including... More

ANNIEDarlington
Posted by an Accorhotels.com traveller
Darlington, England
5 of 5 stars Reviewed 6 February 2012 NEW

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Dilek SEZER, Guest Relations Manager at Ibis York Centre, responded to this review
9 February 2012

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Jfre70562
Luton
Senior Reviewer
7 reviews
6 helpful votes
4 of 5 stars Reviewed 5 February 2012

Very comfortable room, really freindly, helpful and efficient staff, and also a very good breakfast buffet, also excellent value at £5.00 each for as much as you want. Only thing I thought was a slight shame was that the bar could only serve Guinness in cans - hence I went elsewhere to a pub instead. Not sure if that goes... More

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Posted by an Accorhotels.com traveller
cleveland england
5 of 5 stars Reviewed 4 February 2012

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Denise_
Posted by an Accorhotels.com traveller
3 of 5 stars Reviewed 4 February 2012

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Pam A
Alicante, Spain
1 review
5 of 5 stars Reviewed 2 February 2012

This hotel has been very helpful, courteous as well as friendly. The hotel is very clean and taken care of by very concientious staff. The Hotel describes itself as Budget and the price reflects this however, there is nothing budget about it's service or staff. The breakfast is top class and the 24 hour desk staff are on hand to... More

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Dilek SEZER, Guest Relations Manager at Ibis York Centre, responded to this review
3 February 2012

I would personally and on behalf of my staff like to send my thank you for your review. It is always nice to hear that the staff's hard work has been appreciated. As you pointed out it is a budget hotel but our staff always wish to give a 5* service. We look forward to you extending your stay further.... More

stacey p
Sunderland, United Kingdom
1 review
1 of 5 stars Reviewed 30 January 2012

Me and my boyfriend spent the night in York for my birthday, the room was basic but the location was great. Upon arrival there were no car park spaces at the rear of the hotel, due to the staff using it as well. The girl in the front desk basically couldn't of cared less that we had no where to... More

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Dilek SEZER, Guest Relations Manager at Ibis York Centre, responded to this review
2 February 2012

Thank you for kindly taking the time to share your comments with us, following your recent stay at our hotel. I am pleased to hear that you you found the location of the hotel great for a base during your stay with us. I was most concerned to learn of the way in which you had been spoken to by... More

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3 of 5 stars Reviewed 29 January 2012

Okay chaps fasten your seat belts. It is quite clear what has happened here. Someone bought some old offices, tarted them up and built a plug-in block on the end for more rooms. The pity was that most of the investment was spent in the dining area and sitting room downstairs which has been done quite nicely. It is also... More

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Dilek SEZER, Guest Relations Manager at Ibis York Centre, responded to this review
4 February 2012

I am sorry that on this occasion you were disappointed with your stay at Ibis York. I treat all feedback with the utmost seriousness and am currently investigating the matter. The problem you mentioned about the sound insulation in room 114 is being looked into with our maintenance team. We have taken on board your comments about our windows and... More

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Ibis York Centre Also Known As

  • Accor York Centre
  • Ibis York
  • Ibis Hotel York
  • Hotel Ibis York
Address: 77 the Mount, YO24 1BN, England

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Ibis York Centre
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