Myself and my partner stayed here for a weekend trip on 7th June 13. We are delighted with our stay. We were welcomed at reception by Chris who was very friendly and helpful. He showed us to our room and explained everything about the facilities. Our room (room 21) was spacious, quiet, light and clean, there were generous tea and... More

The staff were so friendly and helpful and the breakfast were spot on (get the full English)The steam room and sauna felt amazing after a long walk around York and best of all were free of charge. The hotel itself was old and dated the floors creaked in the bedroom and corridors and the room/ensuite were so small. Over all... More

Booked this hotel for a Business trip and was not dissapointed, very nice room although the bathroom was not the best however the rest of the hotel was very nice. The breakfast in the morning was freshly cooked to order and was first class, I would most definately stay here again

I stayed in Best Western Kilima Hotel for a night due to IELTS exam which held in Melton College on the next morning. For you who might have the same reason to go to York, I think it's a good decision to spend a night in Kilima hotel as it's just 2-3 minutes walk to Melton College rather than rushing... More

we only booked a one night stay spare of the moment. on arrival we were met by Matt at reception very happy to help showed us to our room,and advised us of the local shops pubs and life in york. we stayed at this hotel for our main meal that evening and were served by Chris again very happy to... More

The staff here are some of the nicest I have encountered... really excellent. The hotel is clean, and in a quiet location. However the rooms are old fashioned, as are the bathrooms and in general need of some TLC - very old bed in my room which groaned every time I moved.

I feel really bad for writing this. Firstly I want everyone to know that the staff in this hotel are fabulous, couldn't do enough for you and basically really friendly. I stay in the York/ Leeds area a few nights each month for work. This hotel is clean and really there is nothing wrong with it, it just wasn't for... More

very friendly staff always on hand, i have stayed there for the best part of 6 months usally 3 or 4 nights a week. the chef is willing to cater outside the menu if pre arranged and the food is usually top notch, a bit pricey, but thats York for you. there is a small gym, if you must exercise,... More

We normally use another hotel chain but this was a good price via a discount booking site (£99 instead of the usual £172) and the reviews and photographs looked good. The double room was quite small and felt cramped for two, probably around a half to 2/3rds the size of a what we are used to with one small wardrobe,... More