We've just come away from a one night stay here. The food was good, the staff friendly and helpful. We stayed in the 'Odeon' room which faces on to the side so it wasn't at all noisy. It was a large, well furnished room with a small balcony, a large bathroom (shower only), everything was lovely and clean. As other... More

My daughter and myself spent the weekend in Norwich and stayed at St Giles House,The hotel was situated just minutes from the centre of Norwich and the Theatre, The service was excellent.We went to see Calendar Girls and many of the cast were staying there. We look forward to a return visit,and would certainly recommend this hotel for anyone wanting... More

My husband and I visited last year as we had come to Norwich to see a comedy gig. I booked St Giles House as a treat, and decided the week before our arrival to try to upgrade to a nicer room (not a suite, just a bit more special). When I phoned they said not to upgrade and pay for... More

We have stayed here on a number of occasions and have always enjoyed the experience. The staff are extremely professional and exceptional with exceptions! We feel welcomed which adds to our experience.. The rooms are special but varied and the cuisine is first class - we have never been disappointed. If you are looking for a special stay in the... More

Had lunch here on easter sunday, given the star rating I expected excellence, few short comings, including how to pour and serve drinks in correct glass, given the wrong bill, no mints with the coffee and no one asking how we liked beef served (served very rare) (one size fits all) The restaurant on this day was quiet, perhaps others... More

the hotel staff is very freindly, the food is excelent, but room 6 bed mattres is hard, More

I found the hotel, the food and service very good, the car park can be full but found a space when I stayed with my wife. The room was good with the bathroom almost the same size, it had a shower and rolled top bath, we were very comfortable. The only down side was the room was on the main... More

My mother and I visited the hotel today for a massage and afternoon tea as a mothers day treat. The spa, reception and restaurant staff made our afternoon exceptionally enjoyable! From the moment we arrived, we were treated amazingly, nothing was too much trouble. I am now looking for an excuse to come back for another visit!! More

Upon our arrival we got the last space in the car park at 3pm, check in was smooth, room was clean but did not have a bath, I immediatly rang reception to see if we could change rooms to one with a bath, but they were all booked and had checked in all ready. We ate in the restaurant that... More