Lovely setting spoilt by a poor hotel. The rooms are adequate at best, the dining room is well below par with badly prepared food served cold by surley staff who have never heard the words customer & service in the same sentence. More

Having stayed at this establishment , celebrated a major Wedding Anniverary and enjoyed meals with friends and family over the years,my husband and I decided to partake of Sunday lunch on the last two weekends. On both occassions one felt you were the only person who mattered. Welcome great, food excellent and service superb. More

The hotel is set in beautiful countryside South of Norwich. Spent a weekend here with friends on a wine tasting weekend. Had a private room for the tastings/presentations and the two dinners. Outstanding service throughout. The food was brilliant and Keith, the Head Chef, creates the perfect meal. All ingredients, I understand, locally sourced. This hotel is a must for... More

We had a small meeting of 6 people at the hotel and it was great to look out over the gardens as we discussed tactics.. The staff were young and enthusiastic and very customer focused. The rooms are great if you can get one with the jacuzzi bath - mine had a 4 poster, beamed ceiling and big plasma -... More

Got this place at a really good rate from one of the late booking sites. When you first pull up you realise how grand this house must have been in its heyday, with the British weather however it didn't do it justice. The staff on arrival were fantastic and were very helpful. The room was big but a little chilly... More

We had our wedding reception at Caistor Hall Hotel on Saturday 8th October 2011 and it was perfect. Service and staff were wonderful, attentive and although I don't think the hotel is classed as 5 star, it seemed it to us. All my guests commented on how wonderful the food was and the portions were generous. Although it drizzled a... More

We attended our son's wedding here two weeks ago. The venue was perfect for a wedding with a seperate section with bar and dance floor for the evening reception. The staff were really helpful and attentive and the food was out of this world. Added to this was the gorgeous setting. The only thing I think could be improved were... More

I recently attended an event at Caistor Hall and thoroughly enjoyed the evening and our overnight stay. The staff service was very attentive and they could not do enough for our party. The food was all locally sourced and freshly produced: excellent value for money and I will be returning for dinner! Our evening stay was in one of their... More

I'm leaving this review as the one submitted via Laterooms will probably be cancelled by the hotel. Once again another typical English hotel full of surly staff that are unable to utter more than a few words. I will stress however that this doesn't apply to the friendly brunette on Reception who was very welcoming & friendly. Other than that:... More