The friendliest Hotel I have stayed in, great service and amazing food. Just a short walk from the City Centre. The staff treat you not as guest's but as family. A warm welcome and nothing is too much trouble. The rooms are of good size, there are some rooms on the ground floor great for disabled people. There are also... More

This is a lovely little hotel just a short walk from downtown Norwich. We stayed here four nights in a smallish but very comfortable room. Our rate included breakfast, which was served in a beautiful conservatory room next to the garden. Breakfast was a combination of a buffet and cooked to order items. The fresh croissants (still warm) and scrambled... More

We had such a good time at this hotel. We stayed for two days with a seven-month old baby - not always the most stress-free of activities. However, the staff were exceptionally friendly and accommodating, really going out of their way to make sure we had a great trip. The restaurant and bar were lovely, the food was delicious (go... More

We stayed at the Annesley House Hotel when collecting our daughter at the end of the university year. We found that it had achieved the balance of friendliness, helpfulness and efficiency. It is exceedingly well maintained and the gardens are very pretty. We were in the annexe a few steps away from the main building. Large umbrellas are provided in... More

We stayed 3 nights here, child free, to celebrate our wedding anniversary. I was called the day before arrival and offered a free upgrade to the Garden House suite but they wanted to make sure we were ok with a shower as opposed to bath. So pleased we accepted as it was a beautiful separate self contained building across the... More

I stay here once a month on business, last month being my 1st. I was tempted to write a scathing review as the room I stayed in was a single with no room to work in, however the food here was excellent! I'm glad I tried staying here again! This time I stayed in the block across the car park,... More

We turned up at 9pm after a long drive and with no booking. Very friendly and helpful Night Manager who gave us one of the superior rooms in the Coach House at a discounted price. After a few drinks in the bar - served by the same friendly Night Manager - we went to our room. All the locks are... More

Just returned from a 2 night stay - didn't like having to walk across the car park to the main building for breakfast. Luckily it wasn't raining. The step into and the stairs inside the 'white building' were steep. Bed was extremely soft. One of the vanity lights in the bathroom was out of order, the window in the bathroom... More

I have stayed at the Annesley House several times on business between New Year and Easter. Whilst it operates under the Best Western umbrella, it feels just about as far removed from a chain-hotel as possible. The configuration of the hotel (several Georgian buildings, some of which are interlinked) means that there are different types of rooms which, whilst not... More