Overall would say the staff are a great example of how you run this kind of business. They are smiley , polite and anticipate your needs.
The food is good hotel food and the rooms are basic but very clean and comfortable. We had a conference here and its ran like clockwork. The bar staff work late into the night...
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Reviewed 11 July 2009
Cannot rate this hotel highly enough! I stayed with my husband and 2 children in a family room and everything about our stay was perfect! The room was clean, roomy and had everything we could have needed, we were very impressed that our boys had their own tv in their half of the room! We used the swimming pool while...
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Dear Reviewer,
Thank you for adding your review to Trip Advisor. I am delighted you enjoyed your stay and were impressed with the bedroom which is one of our Executive rooms with a separate lounge area. I have shared your positive comments regarding your experience at breakfast and in the Health Club with our team who were delighted that you...
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Hotel has convenient car parking in the adjacent building. Hotel staff are friendly and professional. Rooms are quite standard, but clean and comfortable. Breakfast was well presentated and tasty. Would recommend for a business trip to the region.
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Dear Reviewer, Thank you for taking the time to post your review following your stay. I am delighted to read that you enjoyed your visit and found our team to be friendly and professional. I appreciate your kind comments regarding the quality of our breakfast, I will ensure that they are passed onto the Chef and his team. I hope...
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I stayed here last week, before going to Billingham to visit a supplier. After a marathon drive up from the south, the satnav found it first time, always a good start. The car park is very tight, and as I discovered when I checked out, £3 per night.
Reception is a large area on the ground floor; my colleague and...
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Dear Reviewer, Thank you for adding your review to Trip Advisor, I am disappointed to read that you had issues with the window in your bedroom and that on arrival the key to room did not work first time. Can I request you to contact me with further details of the room you occupied during your stay so that I...
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This was another Tesco Clubcard deal Hotel so didn't cost anything except £48 upgrade for a "deluxe double" room, what was "deluxe I'm not sure apart from the fact it had air-conditioning, other than that it was a pretty bog standard Hotel room, very clean and tidy but nothing particularly special. It is in an ideal location for the town...
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Dear Reviewer, Thank you very much for providing me with feedback following your recent visit. I was delighted that you enjoyed our breakfast service and that your bedroom was clean and tidy, the deluxe rooms are larger and have the benefit of Air conditioning. Thistle Middlesbrough is a great base to explore the north east offering easy access to the...
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Stayed on business for 2 nights.
Good points:- clean rooms, gym, pool, bar and restaurant on site. The staff are really nice and helpful, location if you need central Middlesbrough.
Not so good:- Internet is not free £10 for 24 hrs wireless!!! Come on! (manager said to me that they were recouping the cost of kit installation - really? When...
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Dear Mr Jones, Thank you for taking the time to post your feedback following your stay with us last week. I am pleased to read that you found our team to be nice and helpful, the facilities to be clean and that our town centre location suited your needs. As we discussed during your visit, Thistle Hotels do not currently...
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Warm & welcoming staff nice rooms shops close by, leasure facalities good breakfast
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Dear Reviewer, Thank you for taking the time to leave a review following your visits to Thistle Middlesbrough. I am pleased that you enjoyed your stay and found our team to be warm and welcoming. The hotel has an excellent location with a 5 minute walk to the town centre shops, MIMA, cinema and a short drive to the Riverside...
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We recently stayed at the thistle and the hotel is the best in Middlesborough, bar none. The staff were helpful and polite, nothing was too much effort. The room was clean and comfortable, I would recommend this hotel to the queen lol.
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Dear Reviewer,
Thank you for addin g your review to Trip Advisor, I am absolutely delighted you enjoyed your visit to the hotel, should her Majesty visit Middlesbrough we would be delighted to accommodate her. Come back and see us soon.
Kind Regards, Damon Roberts, General Manger
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We recently attended a function and have to say that given the number of people attending that the food was very good. All served piping hot and good size portions.
We also stopped overnight in one of the executive rooms which was to a high standard.
The breakfast cannot be faulted with something for everyone.
All in all a nice...
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Dear Reviewer, Thank you for posting a review following your recent visit. I am absolutely delighted you enjoyed your function and that the team looked after you so well. I am pleased that you found the Executive room to be of a high standard and that breakfast was to your liking the following morning. I look forward to welcoming you...
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Impressed With the service and size and cleaniness of rooms. Stayed in a couple in Middlesbrough definitely a favourit!
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Dear Reviewer.
Thank you for providing me with your comments following your visit to Thistle Middlesbrough.
I am delighted that you have chosen to use the hotel when you visit the town and that you have enjoyed the quality of service and found our cleanliness to be high. Our team work very hard to ensure the hotel is well presented...
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