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Plaza on the River - Club and Residence

5.0 of 5
18 Albert Embankment, London SE1 7TJ, England
Hotel amenities
Plaza on the River - Club and Residence
Ranked #10 of 1,069 hotels in London
4.5 of 5 stars 459 Reviews
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459 reviews from our community

What travellers say about this hotel
  • Big Ben(14)
  • Room service(13)
  • Bedroom suite(8)
  • Short walk(5)
  • Very good(5)
  • Very clean(4)
  • Chino Latino restaurant(4)
  • Lounge area(3)
Traveller rating
    367
    60
    16
    7
    9
Only show reviews for Family (112) | Couples (144) | Business (77)
Date Rating
Brooklyn, New York
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 April 2012
4
people found this review helpful

I booked this place and when we got there my boyfriend kept saying "Are you sure?" He couldn't believe we could afford it on our UK budget. The room was clean, spacious, the bathroom was swanky. I didn't want to leave! We had no view, in fact our bedroom window looked out onto the train tracks and we weren't very... More

Was this review helpful? Yes
Gabriella Kolber, Manager at Plaza on the River - Club and Residence, responded to this review
26 April 2012

Dear sarahfru, Thank you for your positive comments about your recent stay at the hotel. It is comments like these that enable us to motivate our team to achieve greater heights. Thank you once again, and I look forward to welcoming you back. Kindest regards, Gabriella Kolber Assistant Resident Manager More

Rogers, Arkansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 April 2012
2
people found this review helpful

These guys are fantastic. This was our first trip to London and this hotel is great. Johnathan at the front desk was awesome. I requested a view of the Big Ben and for a modest upgrade he gave us a unbelieveable view and experience. The location is excellent within walking distance to Westminister, Big Ben and the London Eye, plus... More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
1 April 2012

Dear USA Thank your your feedback and the time you took to write to us. We are very glad that you had a great experience and do hope to welcome you back very soon. Enjoy the rest of your week and do let me know when you visit London again. Kindest Regards, Albert van der Westhuizen Resident Manager More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 31 March 2012
2
people found this review helpful

We stayed at the Plaza from March 10th through to the 19th. If you are looking for a comfortable hotel, within a taxi, bus or tube ride to central London (yet not pay for the high priced hotels), you should consider Plaza on the River. The staff is courteous, responsive, and very attentive to your needs. If you have a... More

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Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
1 April 2012

Dear Toronto Thank your your feedback and the time you took to write to us. We are very glad that you had a great experience and do hope to welcome you back very soon. Kindest Regards, Albert van der Westhuizen Resident Manager More

Cardiff, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 31 March 2012
2
people found this review helpful

I was recently lucky enough to stay at the Plaza on the River (part of the Park Plaza Riverbank in London) and I have to say it was amazing. Everything you could want from a hotel stay. The room I had was in fact a two room, two bed apartment. Luxury through and through. I stay in london every week... More

Was this review helpful? Yes
Gabriella Kolber, Manager at Plaza on the River - Club and Residence, responded to this review
26 April 2012

Dear LouGrahamII, It's always my pleasure to read such wonderful feedback and when you decide to re-visit please do let me know so I can welcome you in person. Kindest Regards, Gabriella Kolber Assistant Resident Manager More

somerset
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 30 March 2012
3
people found this review helpful

Everything was lovely, the room, the prompt in room service, the bar, the views all perfect What really let the hotel down was the absolutely inedible breakfast. We ordered full english breakfasts and one veggie in our room. The hash browns and bacon were rock hard and full of oil, the bacon hard and brittle. the poached eggs were hard... More

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See 5 more reviews by cherylsuesomerset for London
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
1 April 2012

Dear Somerset, Thank you very much for your email and we are very please to read your comments with regards your last stay with us. I will ensure to follow up with my Room Service Team to find out what the reasons were for your experience. Feel free to contact us in the near future if you decide to return.... More

Sutton, Surrey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

This hotel is absolutely lovely. From the moment we arrived, the staff were friendly and went out their way for you, the suite we stayed in was beautiful, the food was gorgeous and good sized portions. The bar serves excellent Cocktails!! Would definitely visit again some time in the future. Mr and Mrs Vince Sutton Surrey More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
1 April 2012

Dear Surrey. It's always my pleasure to read such wonderful feedback and when you decide to re-visit please do let me know so I can welcome you in person. Kindest Regards, Albert van der Westhuizen Resident Manager More

West Glamorgan, Wales
Senior Reviewer
8 reviews 8 reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 27 March 2012
4
people found this review helpful

Booked this for a weekend break. We opted for a suite with a balcony and River Thames views, and were given an excellent room on the 5th floor with stunning views to Parliament and Big Ben. I was assured we could check in at 2pm, however, to be safe we arrived at 2.45pm. The receptionist informed us the room was... More

Was this review helpful? Yes
Gabriella Kolber, Manager at Plaza on the River - Club and Residence, responded to this review
14 May 2012

Dear Cocoa321, Firstly may I take this opportunity to apologize on behalf of the entire Plaza on the River Club and Residence for the inconvenienced caused regarding recent reservation with us. The observations of our guests are of paramount importance to us therefore your comments have been forwarded to the relevant departments. I would like assure that this is not... More

Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

We loved our time at the Plaza on The River. Fantastic accomodation, and superb service! My husband and I were travelling with our 15 year old daughter, who loved having her own bedroom, and bathroom. We used the kitchen every day for breakfast. The several times we called down for items (a heater for the room, a conventional tea pot)... More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
1 April 2012

Dear Canada. Thank you very much for your email and we are very please to read your comments with regards your last stay with us. Feel free to contact us in the near future if you decide to return. Kindest Regards, Albert van der Westhuizen Resident Manager More

The Hague, The Netherlands
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 26 March 2012
2
people found this review helpful

This hotel is not cheap, but a good hotel in London isn't. The rooms are excellent, well maintained and convenient. Check-in service is very good and staff is very helpful. My room had inside view. Nothing to look at but quiet. Just a short walk to the Millennium Wheel and other attractions along the Thames. More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
1 April 2012

Dear Netherlands, Thank you for your message on Trip Advisor and we wish you a wonderful week and hope to welcome you back someday soon. Kindest Regards, Albert van der Westhuizen Resident Manager More

Bilbao
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 26 March 2012
1
person found this review helpful

We stayed in a suite with the same view as can be found on their website ie overlooking the Thames and Houses of Parliament, spectacular! And the suite was as good as the view, very clean and comfortable complete with a Nespresso machine. The major problem was that their AC and heating system cannot be combined and because of the... More

Was this review helpful? Yes
See 2 more reviews by Harrogatedazza for London

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Additional Information about Plaza on the River - Club and Residence

  • Plaza On The River
Address: 18 Albert Embankment, London SE1 7TJ, England
Price range (per night):* 249 AUD - 628 AUD

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Plaza on the River - Club and Residence
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