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All 399 London accommodations »

The W14

2.0 of 5
16 - 22 Gunterstone Road | West Kensington, London W14 9BX, England (Formerly Ace Hotel)
Hotel amenities
The W14
Ranked #186 of 399 Speciality lodging in London
3.0 of 5 stars 151 Reviews
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151 reviews from our community

    Trip type
Traveller rating
    22
    45
    37
    20
    27
Date Rating
Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 of 5 stars Reviewed 27 May 2012 NEW

This "hotel" is really more of a crummy hostel. The staff were rude, the bathroom was filthy, and the breakfast was pathetic (cold cereal and toast). Expect to be nickel and dimed for everything -- basics like soap are not provided in the room (although their surly staff will sell you tiny bottles of shower gel for 1 pound), and... More

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Longmont, Colorado
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 27 May 2012 NEW

My daughter and I just returned from a 2 week trip throughout England, and this was easily the worst place we stayed during this trip, probably among the worse places we had ever stayed in. The front desk clerk was surly and rude while checking in, both with us and other travelers we saw him interact with. I have stayed... More

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5 of 5 stars Reviewed 26 May 2012 NEW

This hotel near to Barons Courts Underground station (good location) easy to move to another location. good service and clean place I love the place and would be back again and introduce to my friends. More

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Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 21 May 2012

This place is definitely a 'hostel' rather than a hotel, but that was okay in my opinion. There was nothing really spectacular about this place, but the location I thought was really good. It was close to 2 tube stations and within zone 2/3. The hostel was also clean, but the room I stayed in was quite tiny. I also... More

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See 6 more reviews by Ann O for London
Bury St Edmunds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 20 May 2012

If I was young and exploring the world this would be perfect. Convenient, good location and affordable. No frills no decoration. Minimal but functional. Fine. One key card per shared room seems bonkers in my opinion but what do I know about being a customer. If you want more than one up from a prison cell then choose somewhere else... More

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Paris
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 May 2012

Good value for money, further walk than expected with luggage, 20 minutes from Hammersmith but later found 5 min. from W.Kensington. Beautiful neighborhood and close to trains. Good breakfast. More

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Helsinki
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

I stayed at the W14 with my sister. We had booked a twin room with shared facilities for four nights. The first room we were given was right next to the shared bathroom. This would've been nice except for the fact that everytime somebody showered, a terrible noise filled our room. We had a basin in our room and the... More

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Liverpool, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

we booked in here on 27th29th april, having paid the deposit 2 mnths earlier on arriving i was told to pay it again, i was informed it would be back in my account a week later it is'nt!!! we've been back nearly 2wks and had several emails fired off to no reponse, as far as im concerned that's theft!! that... More

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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 April 2012
2
people found this review helpful

We stayed there for 2 nights and living in their "en-suite" twin room. They have 4 "en-suite" rooms in this hostel not quite en-suites as they only have in-room shower space but no toilet facility, therefore we have to use shared toilet. They didn't mention this point in their description and charge the same as fully en-suite which i am... More

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Spain
1 review
5 of 5 stars Reviewed 6 April 2012

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Additional Information about The W14

16 - 22 Gunterstone Road | West Kensington, London W14 9BX, England (Formerly Ace Hotel)
Price range (per night):* 31 AUD - 246 AUD

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