The hotel is ideally located 5 minute walking to Bayswater underground in a nice borough. This is the only positive aspect I honestly can indicate. Hotel is decadent, service is poor, room is embarrassing and there's no bathroom, rather a box with a 30x30cm basin, WC and a shower curtain. Trust me: you cannot make any move in it! Quilt... More

After reading the reviews about this hotel, I had to check to make sure I had selected the correct hotel. Yes the rooms were small, as were the bathrooms, but as I only spend a tiny fraction of my day in the bathroom, I didn't find this a problem. Although the rooms were small, they contained a double bed, a... More

Stayed for a couple of nights visiting family. Tiny room, the smallest bathroom I've ever seen. Hotel and room were very clean. Breakfast was continental, adequate. The best thing about the hotel is the location as it was very central and convenient for visiting west London, very close to the tube station. Good value considering the location.

Broom cupboard for room was that a double room and as for the bathroom, small, dirty and broken. Camp beds and very uncomfortable. Our stay was for three days by being there for a couple of hours we were moved because of a broken shower hose. To another room where the bathroom was no bigger then a caravan bathroom but... More

I'm used to budget hotels and normally I can see some value in even the poorest places. But not in this hotel. There is absolutely nothing I could recommend to other travellers. The rooms smelled, the cleaning lousy, the beds terrible and the brakfast poor with bad tasting coffee. Outside the hotel is a terrace that could be nice if... More

I'm not saying "don't stay there" but you do need to be prepared for what it is actually like. The photographs and descriptions online dress it up big time. This is a very low budget hotel (and I use that word loosely). I recently stayed in a single room (tiny - I've seen broom cupboards bigger than this!) there, shabby... More

My daughter and I stayed at this hotel for 2 nights October 2012. It is diabolical. The toilet/shower is akin to a small caravan toilet: a small moulded plastic cubicle which is difficult to negotiate. There was no wardrobe, instead a small chest of drawers which charity shops would not be interested in. The reception staff are like prison officers... More

Don't be fooled by the pictures on the website as they do not reflect the quality of the rooms inside. The twin room we booked was tiny with a cubicle containing a shower, toilet and sink so cramped your feet would end up in the shower to be able to sit on the toilet. The beds were small and borderline... More

As a professional group of 4 people, we booked this (hotel) for the location and price and booked 2 twin rooms. However on arrival. The so called receptionist was highly unqualified to be doing this basic job, and no understanding of his requirements. With no customer service skills. We were also charged more for each person for a service charge... More