We stayed in a one bedroomed suite for 8 nights. The rooms were cleaned every day with clean towels daily. I loved the fact that we had a choice of eating out or eating in with the fully equiped kitchen (however it would have been nice to have had some washing-up liquid). The hotel was very handy for public transport... More

The hotel is located close to Paddington station, so it's easy to take a bus or the underground to any place in London, but I would have prefered to be more central (Piccadily). The street is nice. Lot's of hotels on it. This hotel (Aspen Apartments) has a nice lobby, but the rooms are quite modest, but very clean. We... More

The Aspen Suites provide me with a lot of what I need on a business trip: a great location for public transport within London or trains to other cities, an apartment with cooking facilities and a washer/dryer, a free internet connection (though remember to bring a connector cable from your laptop to the wall socket), and a very high standard... More

Although the staff were very friendly and the suite was decorated and cleaned to a very high standard there were a number of problems. The first being that during my stay the fire alarm went off persistently. It was incredibly loud and went off throughout the day and particurlarly early in the morning (5-6am). When I contacted reception staff there... More

I stayed there this week for 4 nights, with my wife and 3 kids, 9,8,6 . We had a two bedroom apartment. It was very clean, small /tidy, but sufficient sized bedrooms, and a good sized sofa bed in addition . The living room was nice. The home from home convenience provided by apartment as opposed to hotel room living,... More

Stayed at the Aspen as a family of five in a two bedroomed apartment. Yes I agree it was small, but if you want 5 star rooms, pay for them! Shower was powerful, bathroom was rather small but adequate. Kitchen very clean, fridge, washer/dryer, Microwave plus all utensils, more than adequate. Breakfast was complementary, cereal, toast, meat & cheese, you... More

My husband and I stayed here for four nights in August. I agree with all that the previous respondent said but found that it didn't detract from the stay. I did have trouble figuring out the washer/dryer with no instructions (nothing dried) but overall we found it quite good. Very small rooms but very clean and great location and its... More

I stay in London quite frequently and have perhaps become a bit fussy as to what I expect, but found this hotel fell short on several matters. Heating was not working. I queried this with three different staff and got three different responses - "It doesn't come on till later"/"It's in a short (2 hour) shut down phase"/"We'll send up... More

I booked this hotel for our stay in London. There were 2 couples so the place was nice in that it had a kitchen. The place was okay but the staff needs some work. They didn't tell us that we needed to put the key in a holder by the door in order to get lights. We did figure it... More