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Andrews House Hotel

2.0 of 5
12 Westbourne Street, London W2 2TZ, England
Hotel amenities
Andrews House Hotel
Ranked #975 of 1,069 hotels in London
2.0 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    0
    2
    10
    11
    26
Date Rating
germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 10 April 2012

My first trip to London....chose this place for location, but it really put a damper on the mood of the trip because of the nastiness of the place! Carpet torn, stinky and old. Mirrors and tiles on the walls were falling off and held together by electical tape as well as the carpet rips on the floor....not to mention the... More

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Andrews House Hotel Andrews House Hotel, General Manager at Andrews House Hotel, responded to this review
5 May 2012

Some of the comments made here were unfair, some were fair, but the headline language used was out of proportion in our opinion. In anycase, the management took note of all the reviews, renovated the hotel and will continue to do their best to upgrade the hotel even more to higher standards in the near future. The new photos are... More

Bergen, Norway
1 review
3 of 5 stars Reviewed 23 August 2011

I travelled to London with two friends. Because this was an impulsive trip, we didn’t find many available central places to stay and ended up with Andrews. After seeing pictures of the rooms on the internet we were very skeptical, but became happily surprised when we arrived. The expedition was poor, but the top floor, where we had our room... More

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Andrews House Hotel Andrews House Hotel, General Manager at Andrews House Hotel, responded to this review
5 May 2012

Some of the comments made here were unfair, some were fair, but the headline language used was out of proportion in our opinion. In anycase, the management took note of all the reviews, renovated the hotel and will continue to do their best to upgrade the hotel even more to higher standards in the near future. The new photos are... More

Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 22 May 2011

My boyfriend and I were back packing and decided to stay at this hotel. Overall, the hotel was good. The owner was very friendly and helpful. The hotel provided breakfast, but we had tours booked so we never tried the food. The room provided clean sheets and towels daily. The room was clean, no bugs. The hotel is in a... More

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Andrews House Hotel Andrews House Hotel, General Manager at Andrews House Hotel, responded to this review
5 May 2012

Some of the comments made here were unfair, some were fair, but the headline language used was out of proportion in our opinion. In anycase, the management took note of all the reviews, renovated the hotel and will continue to do their best to upgrade the hotel even more to higher standards in the near future. The new photos are... More

england
1 review
1 of 5 stars Reviewed 23 June 2010

after arriving in london early hours very tired , desperate for sleep, we found a room in this disgusting place hotel not! greeted by a strange but freindly old lady. we could not believe it it stunk, the stairs carpet which, was filthy and thick of dust was taped together (health and safety) as we went up stairs it got... More

Was this review helpful? Yes
Andrews House Hotel Andrews House Hotel, General Manager at Andrews House Hotel, responded to this review
5 May 2012

Some of the comments made here were unfair, some were fair, but the headline language used was out of proportion in our opinion. In anycase, the management took note of all the reviews, renovated the hotel and will continue to do their best to upgrade the hotel even more to higher standards in the near future. The new photos are... More

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Cork, Ireland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 21 June 2010

Our room was on top floor and our toilet was in the basement.The carpet on stairs was filthy&held together with tape.There was dust everywhere,shower in room was like a wardrobe.Tea/coffee making facility-no milk,tea/coffee.Had to use a bottle to keep window open.carpet in room was nailed to floor.TV didn't work.Smell of smoke through the house.All in all,this was the worst hotel... More

Was this review helpful? Yes
Andrews House Hotel Andrews House Hotel, General Manager at Andrews House Hotel, responded to this review
5 May 2012

Some of the comments made here were unfair, some were fair, but the headline language used was out of proportion in our opinion. In anycase, the management took note of all the reviews, renovated the hotel and will continue to do their best to upgrade the hotel even more to higher standards in the near future. The new photos are... More

Visby, Sweden
2 reviews
1 of 5 stars Reviewed 17 May 2010

This hotel is by far the worst I've ever experienced! The place is very dirty, shabby, and the rooms are in bad shape. Even though I'm not that picky, I must say that this hotel is NOT any good for anybody. We had booked a two-day stay at this hotel but left after the first night. The last drop was... More

Was this review helpful? Yes
Andrews House Hotel Andrews House Hotel, General Manager at Andrews House Hotel, responded to this review
5 May 2012

Some of the comments made here were unfair, some were fair, but the headline language used was out of proportion in our opinion. In anycase, the management took note of all the reviews, renovated the hotel and will continue to do their best to upgrade the hotel even more to higher standards in the near future. The new photos are... More

Barcelona
1 review
1 of 5 stars Reviewed 23 September 2009

I've been in London, marvelous city, but I've had to sleep in that horrible hotel, where everything was absolutly dirty, I could say even disgusting! Please: the worst thing you can do is sleep there! It can even ruin your visit to London. Why let, a city like London, it be open? Marc. More

Was this review helpful? Yes
Andrews House Hotel Andrews House Hotel, General Manager at Andrews House Hotel, responded to this review
5 May 2012

Some of the comments made here were unfair, some were fair, but the headline language used was out of proportion in our opinion. In anycase, the management took note of all the reviews, renovated the hotel and will continue to do their best to upgrade the hotel even more to higher standards in the near future. The new photos are... More

Bristol, UK
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 30 March 2009
1
person found this review helpful

Don't book ever this hotel!! We had to go there because the one we had booked was overbooked. Andrewshouse Hotel is the most ramshackled, shabby place I have ever seen in my life and I have travelled all over the world including Asia. When we arrived an old man opened the door, totally unfriendly, uncooperative and indifferent. We had to... More

Was this review helpful? Yes
Andrews House Hotel Andrews House Hotel, General Manager at Andrews House Hotel, responded to this review
5 May 2012

Some of the comments made here were unfair, some were fair, but the headline language used was out of proportion in our opinion. In anycase, the management took note of all the reviews, renovated the hotel and will continue to do their best to upgrade the hotel even more to higher standards in the near future. The new photos are... More

Central Asia
1 review
1 of 5 stars Reviewed 25 August 2008

HELL on EARTH!! I have booked it online payed prepayment, photos on the i-net looked good. The place is horrible, horrendos most important thing is the teatment. The MANAGER sort of old man Indian 1/ was smoking in the lounge despite all restrictive signs "NO SMOKING" 2/ Carpet on the steps was kept together by duct tape. 3/ Rooms stinking... More

Was this review helpful? Yes
Andrews House Hotel Andrews House Hotel, General Manager at Andrews House Hotel, responded to this review
5 May 2012

Some of the comments made here were unfair, some were fair, but the headline language used was out of proportion in our opinion. In anycase, the management took note of all the reviews, renovated the hotel and will continue to do their best to upgrade the hotel even more to higher standards in the near future. The new photos are... More

Bristol
1 review
1 of 5 stars Reviewed 22 July 2008

Dirty, gross decor and generally unpleasant. We were moved to this hotel after the one we booked was full. En-suite facilities were a shower cubicle in the middle of the room. Would not walk barefoot or sleep in the beds. Only spent about 4 hours in the room, and that was far too much. Breakfast included, but we declined. The... More

Was this review helpful? Yes
Andrews House Hotel Andrews House Hotel, General Manager at Andrews House Hotel, responded to this review
5 May 2012

Some of the comments made here were unfair, some were fair, but the headline language used was out of proportion in our opinion. In anycase, the management took note of all the reviews, renovated the hotel and will continue to do their best to upgrade the hotel even more to higher standards in the near future. The new photos are... More

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Additional Information about Andrews House Hotel

  • Andrews Hotel London
Address: 12 Westbourne Street, London W2 2TZ, England
Price range (per night):* 147 AUD - 327 AUD

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Andrews House Hotel
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