We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ibis London City

3.0 of 5
5 Commercial Street, London E1 6BF, England (City of London)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Special Offer - Happy 20
Ibis London City
Ranked #299 of 1,081 hotels in London
See lowest price for your stay*
Show Prices
*from our partners
Write a Review

1,483 reviews from our community

Traveller rating
    323
    808
    281
    48
    23
See reviews for
Families
296
 
Couples
544
 
Solo
137
 
Business
258
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Rome, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013 NEW

Very convenient location, relaxed and copious breakfast. Easy and friendly check in and check out. Possibility of early checkin if required. No smoking floor available. Various newspaper available from different countries.

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Terence B, General Manager at Ibis London City, responded to this review
21 May 2013

Dear Guest, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Irena Hoch HR&Administration Coordinator More

Moscow, Russia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 May 2013 NEW

The hotel refused to accommodate me. I booked my accomodation for two months prior to arrival. My Reservation number: H28-1K1S. When I arrived at the hotel from the airport I was advised to look for another hotel. My room was sold to others! At this time, it was pouring rain! And the next day I met a birthday. At the... More

Was this review helpful? Yes 3
Prague, Czech Republic
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Stayed here on a recent 3 day trip to London and was very pleased overall. The quality of the hotel was good. It did not feel old or run-down to me, so a bit surprised by some other reviews here. The good: -Room itself was clean and decently furnished. Not an enormous room, but did not feel too cramped either.... More

Was this review helpful? Yes 1
Kansas City, Missouri
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 16 May 2013

Excellent and very economical base for touring London. Aldgate East tube station literally around the corner on the same block, and I booked on their website for USD105 a night -- absolutely unheard of in The City! One subway stop (or 20 minute walk) from Tower of London and adjacent tour bus stop. A 20 minute walk from Liverpool Street... More

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review
21 May 2013

Dear Guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Irena Hoch HR&Administration Coordinator More

Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 15 May 2013

Alright place to put your head down!!! Next to aldgate east tube station. Easy check in and out!! Tried to order room service and waited at reception for 10 minutes where I was sent to the bar. I waited there and got sent back to reception...... Gave up in the end so can't comment on the food.

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review
21 May 2013

Dear Guest, Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Irena Hoch HR&Administration Coordinator More

Plymouth, United Kingdom
Top Contributor
66 reviews 66 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 14 May 2013

Lovely clean hotel which is a quiet little oasis from the bustle of the city outside. 100 yards from a tube station which will take you anywhere you want to go in London. Walked to the hotel from Big Ben along the Thames walk and it was a very pleasant way of seeing some of the city . Rooms clean,... More

Was this review helpful? Yes
See 3 more reviews by mah_12 for London
Terence B, General Manager at Ibis London City, responded to this review
21 May 2013

Dear Guest, Thank you for writing a comment about your last stay at Hotel Ibis London City. I was delighted to know that you enjoyed your stay and the local area, I am happy that it was convenient for the purpose of your visit. We look forward to welcoming you back soon. Kind Regards, Irena Hoch HR&Admininistration Coordinator More

UK
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 13 May 2013

Stayed for a week. The rooms and bathrooms are clean. The staff is very kind and friendly. But they find themselves apologizing contantly. Because the key cards lock you out of your room each time you leave the room. The wifi denies you access. It only works if you pay the hotel an extortionately big fee every 24-hours (but everywhere... More

Was this review helpful? Yes 2
See 3 more reviews by montheroad for London
A TripAdvisor Member
5 of 5 stars Reviewed 12 May 2013

Ibis London City Hotel is an excellent choice when travelling to London either for Business or for Leisure. The facilities are excellent, the location very convenient and personnel quite helpful and professional.

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Terence B, General Manager at Ibis London City, responded to this review
16 May 2013

Dear Guest, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Irena Hoch HR&Administration Coordinator More

Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 May 2013

Friendly staff with clean comfortable rooms. One minute walk to district line tube, six stops and your at Temple two minutes walk from Covent garden and lots of theatres, restaurants etc. nice bar area to relax after a long day.

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review
16 May 2013

Dear Guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Irena Hoch HR&Administration Coordinator More

The Netherlands
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 11 May 2013 via mobile

I came here for a business trip. The staff is overall average to friendly. A nice touch is that a lot of the staff is French. The breakfast is too basic and uninspiring. The room also had an uninspiring view on a wall of another building. I could not iron clothes in the room but had to go the "... More

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review
16 May 2013

Dear Guest, Thank you for the feedback following your stay at Ibis London City. I was disappointed to read the issues you encountered during your stay. Please rest assured that I shall follow up on the issues addressed. Our objective is to ensure that our guests have a hassle free stay and it is with regret that we failed in... More

Ibis Budget London Whitechapel Hotel
Great value on a similar hotel
London, England
4 of 5 stars 507 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Trendy
Hotel 41
Hotel 41 5.0 of 5 stars 1,113 reviews
Family-friendly
The Hide London
The Hide London 4.5 of 5 stars 448 reviews
Romantic
Ashburn Hotel
Ashburn Hotel 4.5 of 5 stars 499 reviews
Luxury
Luna & Simone Hotel
Luna & Simone Hotel 4.5 of 5 stars 1,357 reviews
Show Prices ABS:HotelCheckRates-d188961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1886452?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d192157?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d254575?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these London hotels
Ibis Budget London Whitechapel H... 4.0 of 5 stars 507 reviews Ibis London Euston St Pancras 4.0 of 5 stars 2,180 reviews Ibis London Earls Court 3.5 of 5 stars 1,507 reviews City Hotel 3.5 of 5 stars 718 reviews
Show Prices ABS:HotelCheckRates-d3296647?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d199120?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d192139?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d192029?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 1,081 hotels in London, ranked by popularity

Been to Ibis London City? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Very good(26)
  • Brick lane(16)
  • Aldgate east tube(9)
  • Tower bridge(9)
  • Budget hotel(8)
  • Aldgate east(6)
  • East tube station(5)
  • Liverpool street(5)
  • Buffet breakfast(4)
  • Air conditioning(4)

Additional Information about Ibis London City

Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Region: United Kingdom > England > London > City of London , East End / East London
Amenities:
Restaurant
Hotel Style:
#255 Family Hotels in London
#256 Business Hotels in London
Price range (per night): 110 AUD - 225 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. Wireless internet access for business guests. Public undercover parking close by. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Priceline, Travelocity, Tingo, Venere and HotelsClick so you can book your Ibis London City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis London City Hotel London
Ibis London City Hotel
Accor London City
Ibis London

Owners: What's your side of the story?

If you own or manage Ibis London City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Ibis London City
See lowest price for your stay* (from our partners)
Show Prices