This hotel was not what we expected. We had booked and paid for a triple room, instead we got a standard room with two single beds! and there was still something in the toilet when we arrived! The rooms are out dated and the whole place looks like a prison cell! The staff are beyond rude! If you think there... More

I spent 2 nights there for an event happening at the hotel. People at the desk were very friendly and cosmopolite. However, to get to the reception, you had to climb a long stair as there was an escalator out of service for the entire stay and no one seems to repair it... . I had a very good executive... More

My husband and I stayed at this hotel for our anniversary for 3 nights. The staff were very polite and helpful. As we arrived a bit earlier than the scheduled check in, they were helpful and put our luggage aside for us. when we finally did get into our room, there was a lovely box of chocolates for us with... More

Have been here many times! Excellent location, near shopping and buses and underground. The rooms are small but clean, with fresh bed linen and have own fridge! The managers are very helpful and the breakfast is okey.Very good value for money.I definitely recommend this hotel to anyone looking for a budget room. More

I stayed here for 2nights 3 days.. I had breakfast on both mornings and liked it alot. This hotel is very busy but this did not bother me as really all we wanted the hotel for was to leave our shopping bags in after a good days shopping on oxofrd st which is literally a 30sec walk away. The men... More

Terrible! I remember staying there in 06 and loved it, apparently you have to pay triple the price to stay in an average art deco room like I did before. I thought I booked it this time! I asked for double beds (2) and got one, then when I asked for a cot/rollaway, at checkin (as we had no where... More

We arrived at what I can only describe as a glorified hostel!! Breakfast was supposed to be included but you had to pick it up the previous evening. This included a muffin (cake) a box of orange juice (out of date) and a box of cereal - but we were informed that there was no milk, no utensils. Utterly horrible.... More

My first trip to london was not to meet the Queen (unfortunate) :) the reception was nice and i must say the cosmopoitan nature of the staff at the counter made me feel much at ease. the room was small neat and compact. i was later told that hotel rooms are generally small in london. but it was nice and... More