We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 1,069 London hotels »

Crowne Plaza London - Docklands

4.0 of 5
Western Gateway | Royal Victoria Dock, London E16 1AL, England
Hotel amenities
Special offer
Save on Hotel Packages!
Crowne Plaza London - Docklands
Ranked #300 of 1,069 hotels in London
4.0 of 5 stars 371 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

371 reviews from our community

What travellers say about this hotel
  • Room service(16)
  • Very good(14)
  • Royal Victoria(10)
  • Canary wharf(9)
  • DLR station(6)
  • Car park(6)
  • Swimming pool(5)
  • Clean and comfortable(3)
Traveller rating
    117
    135
    61
    36
    22
Only show reviews for Family (38) | Couples (118) | Business (127)
Date Rating
Poole, United Kingdom
2 reviews
4 of 5 stars Reviewed 27 May 2012 NEW

Very good stay in an exciting part of London. Very welcoming reception and professional. Smart hotel, good facilities and attentive staff. Bedroom was large, clean and comfortable. Restaurant served good food with a sepcial deal on fish and chips on a Thursday. Late night drinks on the terrace overlooking Royal Victoria Docks. Many tempting restaurants within walking distance and easy... More

Was this review helpful? Yes
Johannesburg
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW

Had a fantastic stay at the hotel. It is in a perfect location for the Olympics and so convenient for all other routes More

Was this review helpful? Yes
DGMLondonDocklands, Guest Services Manager at Crowne Plaza London - Docklands, responded to this review
27 May 2012

Dear Reviewer, I want to thank you for staying at Crowne Plaza Docklands for your recent stay and for taking the time to send us such a positive review which I am delighted to pass on to the rest of the team whom am sure will be pleased to learn this. Our aim is to ensure that you have the... More

dorisando
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

Stayed here with my son and went to watch Top Gear at the Excell. No too many places to eat around here and what we did find, it was cheaper to eat in the hotel and order room service. Food was wonderful and served piping hot!! Nice comfy bed and very very clean, would use again. A1 service! More

Was this review helpful? Yes
DGMLondonDocklands, Guest Services Manager at Crowne Plaza London - Docklands, responded to this review
26 May 2012

Dear Reviewer, I would like to thank you for taking the time out of your busy schedule to give us feedback on your recent stay with us. I am also very delighted to know that you will stay with us again in the future. Your comment has been passed on to the rest of the team who I am sure... More

Yeovil, United Kingdom
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

From my arrival to leaving, the whole Crown Plaza Dockland experience was fast, efficient and very friendly. Hemank and his lady trainee were a great reception crew who selected me a fabulous room (6018) with one of the very best views of docklands and beyond. It is an extremely well appointed room with a balcony. On check-out, Achraf efficiently provided... More

Was this review helpful? Yes
DGMLondonDocklands, Guest Services Manager at Crowne Plaza London - Docklands, responded to this review
26 May 2012

Dear Reviewer, I would like to thank you for choosing to stay at the Crowne Plaza London Docklands, also for taking the time to leave us such positive feedback which I will ensure I pass on to the team. It makes me proud to have such great compliments for the services of my team and with the as well as... More

Ljubljana
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

Hi, Crowne Plaza Docklands is a very nice hotel. The staff was very friendly and the only thing that I can comment on is the toilet in the room - a couple of times water did not stop running after we flushed it and we needed the maintenance staff to fix it. Other than that it was a great location... More

Was this review helpful? Yes
DGMLondonDocklands, Guest Services Manager at Crowne Plaza London - Docklands, responded to this review
23 May 2012

Dear Reviewer, I would like to thank you for choosing Crowne Plaza London Docklands for your recent stay and also for taking the time to leave us such positive feedback which I will ensure I pass on to the team. Our aim is to ensure that all our guests have a pleasant experience at the end of their stay. Your... More

Toronto, Canada
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 21 May 2012 NEW

The hotel has lovely large rooms, with very nice bathrooms. Thought not in the heart of London, it is easily accessible via the DLR that has a stop right behind the hotel. The breakfast was very nice with a big variety to choose from. Staff was very helpful. It has a nice big indoor heated pool also. Nice place to... More

Was this review helpful? Yes
Ayr, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 11 May 2012

Great location for London City Airport, O2, Olympic site etc; with the ExCel and DLR on the doorstep. Rooms nice but the lighting is frustratingly poor and uncomfortable mattress. Staff helpful and friendly and a swish bar area. Great leisure facilities. Ridiculous wifi rates! Why do they try to rip off their customers this way? Main problem was the food... More

Was this review helpful? Yes
DGMLondonDocklands, Guest Services Manager at Crowne Plaza London - Docklands, responded to this review
13 May 2012

Dear Reviewer, Thank you for taking time to send us your feedback on your recent stay which has been passed on for review at management level. We do provide every guest with a 30 minutes complimentary internet access every day and guests can also access internet via the cable connection in their rooms. However 24 hour internet access is chargeable.... More

Columbus
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 May 2012

I just checked out of this hotel and had for the most part a pleasant experience. Everything was as it should be, however beware of the following.... I am a Gold Priority Club rewards member and they gave me a free drink card which was a nice touch... however make sure to get clarity on the free newspaper for PC... More

Was this review helpful? Yes
DGMLondonDocklands, Guest Services Manager at Crowne Plaza London - Docklands, responded to this review
11 May 2012

Dear Reviewer, I am very pleased to receive such positive comment about your recent stay. Our aim is to ensure that all our guests have a pleasant experience at the end of their stay. I also would like to apologize for the inconvenience caused you during the restaurant renovation works. We do have complimentary in-house newspaper and offer this complimentarily... More

West Yorkshire, UK
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 25 April 2012

I stayed at this hotel while working nearby. I have stayed here before so knew pretty much what to expect. There is a car park at the rear of the hotel and there always seems plenty of spaces available. Check in was easy and with no problems. The room I had been allocated was on the 2nd floor overlooking the... More

Was this review helpful? Yes
See 3 more reviews by Jamie_West_Yorks for London
DGMLondonDocklands, Guest Services Manager at Crowne Plaza London - Docklands, responded to this review
11 May 2012

Dear Reviewer, It was a pleasure to have you choose our hotel for your stay. I would also like to thank you for taking time to send us feedback on your stay. Your comments have been taken on board. There is currently an on-going refurbishment in both the interiors and exteriors of the property. I appreciate your concern over the... More

Northampton
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

Chose the CP London Docklands as my partner was running the london Marathon and easy access to London Excel. We only stayed one night but what a delight, check-in was smooth and easy and were welcomed by a smiley receptionist. The room was nice and had plenty of space to wander about without bumping into beds, desks etc. Only downside... More

Was this review helpful? Yes
See 2 more reviews by Evrsa for London
DGMLondonDocklands, Guest Services Manager at Crowne Plaza London - Docklands, responded to this review
11 May 2012

Dear Reviewer, I would like to thank you for choosing to stay at the Crowne Plaza London Docklands, also for taking the time to leave us such positive feedback which I will ensure I pass on to the team. It makes us proud to hear that you are so happy with the service received and also especially having the best... More

Travellers who viewed Crowne Plaza London - Docklands also viewed

Novotel London ExCeL
4 of 5 stars 501 Reviews
London, England
Show Prices ABS:HotelCheckRates-d291617?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Aloft London Excel
4 of 5 stars 124 Reviews
London, England
Show Prices ABS:HotelCheckRates-d2064719?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Ramada Hotel and Suites London Docklands
3.5 of 5 stars 379 Reviews
London, England
Show Prices ABS:HotelCheckRates-d289306?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 1,069 hotels in London, ranked by popularity »

Been to Crowne Plaza London - Docklands? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Crowne Plaza London - Docklands

  • Crowne Plaza London Docklands
  • Crowne Plaza London
Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Price range (per night):* 166 AUD - 689 AUD

Owners: What's your side of the story?

If you own or manage Crowne Plaza London - Docklands, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Crowne Plaza London - Docklands
Show the lowest price for this hotel (from our partners)
Show Prices