Arrived for a three day stay and was pleased to find a space in the car park. Carried the bags to reception only to be 'greeted' by a surly gentleman who offered no welcome or common courtesy whatsoever. He had no interest at all as he checked us in. I had to ask when breakfast was as he had no... More

As long as you request a rear room the hotel provides a good nights sleep. Basic room with TV, bathroom was small but spotless. Very friendly staff on check in. Breakfast was adequate but not great...bread was awful...seemed like economy bread and tinned fruit is a real no- no. The coffee was very good however and there were newspapers available... More

We stayed here for Pink concert in April. The location was excellent. Had to wait a while to check in. Two women were being checked in and there was another two staff members stood behind desk watching. The man then came over to help us. We weren't advised about times of breakfast but I overheard other receptionist telling his customer.... More

and my friends have stayed when visiting London to see Beyonce at O2. Cannot fault the locations as it is next to the DLR that take you to the O2 and across the road from the Excel. Rooms are clean and modern, bathrooms are small but convinient. Restaurant serves one of the best steak sandwiches I've ever had for a... More

We paid £143 for 2 nights over the bank holiday weekend for a double room on a bed and breakfast basis which was considerably cheaper than most other London hotels. Excellent location, right next to the DLR tube station and Excel. Check in was swift, the room was clean, the bed was very comfortable. The only complaint was there was... More

We stayed here for the Bank holiday weekend. The hotel is clean and the staff were friendly and helpful. The rooms have all you need. A comfy bed, spare pillows and tea and coffee making facilities, and a TV . The bathroom is very small but clean and we had fresh towels both days, and body wash in the shower... More

I stayed here recently as part of an event at the Excel and was pleasantly surprised. The hotel is simple but room sizes are huge (for London) and the pub next door serves as restaurant, what more do you want? And the DLR station is across the road and City Airport a few stops further as well as the Jubilee... More

No complaints about the hotel facilities and room, but was REALLY messed about when checking out. Booked through the Accor.com website, as I normally do. Price was £134 for two nights payable on checking out. As I had a few drinks and meal to pay for I did not properly check the bill until after leaving the desk. It was... More

My partner and I stayed in this hotel for a Congress at the Excel in April 2013. The place is just perfect for this, as the Excel is just opposite the hotel walking distance. Everything about the hotel was good. The rooms are modern, beds are confortable, bathrooms are clean, staff is very useful. Very satisfied. And breakfast in the... More