I stayed here as an overnight stay in central London. This is a small hotel on the corner of Oxford Street; Marble Arch is the nearest tube station next to the hotel. The hotel staff are friendly and polite. I stayed in an executive room that was of good standard and quiet large for London standards. The executive lounge is... More

Spent a week, party of 4 adults 2 rooms, and on hotel points. However, even if not on points I would stay here. We did have access to the lounge due to hotel membership. Very helpful, friendly staff, who goes out of their way to address any need the guest may have. Location was wonderful.. marble arch tube station was... More

This is a very nice hotel with a great location. What I'll remember most was the high level of service by almost the entire staff, unfailingly polite and helpful. Concierge desk was quite good. The only place this didn't seem to apply was in the restaurant where they were also friendly and polite but ..... slow when it came to... More

Stayed one night using our points. Reception staff were really helpful as we needed to check in early to change to go to a function. They sat us in the bar, ordered us tea and said they would get back to us as soon as they had located an available room. We hadn't even got our drinks when they came... More

This hotel is located in a great location in London. It is near shopping and not far from the West end. Breakfast is included for Gold and Platinum Members in the restaurant. The staff works hard to make you happy. Every request is met with a smile.

We only spent 1 night at this hotel. I stayed using my points. The staff members were very friendly and provided great customer service. The breakfast at the hotel restaurant was really good! The location was central, just outside of tube and the bus stop is just outside of hotel. The room and sleeping quality was great! I certainly would... More

We spent 2 nights at this hotel. The staff is very friendly and provides great service. The Executive Lounge is good too with good variety and quality at breakfast (we didn't check the afternoon services). The food at the hotel restaurant was good, although they could work on it being a little less greasy, portions are "American style" :). Nice... More

The hotel staff was exceptional. They made you feel at home and were absolutely superb in helping us get to the locations we desired. The rooms were first rate and the bar served good whiskey! I would recommend this hotel as the place to stay in London.

Spent 1 day shopping with my wife in London (Oxford and Regent street) and found this hotel to be in an ideal location. It's literally on the corner of park lane and oxford street so it's within minutes to the first shop on Oxford street! Room was reasonably large considering it's central London, we have been in smaller ones around... More