Considering this is a five star hotel with prices to match, I was not impressed. Upon arrival we were offered a room upgrade which was much appreciated however, we were sadly disappointed when we entered into this "superior" room. The room was dark and dingy, with a view of a brick wall and two lipstick marks on the walls where... More

I quite like the place as once you get past an inefficient front desk and through a rabbitwarren trying to find your room, the rooms are spacious and well appointed, with a large bathroom. The breakfast buffet is acceptable, room service dinner was speedy but not that tasty. The advantages are proximity to Tower of London and Tower Hill Underground... More

Checked in and was immediately upgraded to a Studio. Huge room,very clean and comfortable. Had to pay a bit more for full english breakfast but was worth it. Close to Tower of London and the river.Went out for dinner so can't comment on the restaurant Would go again.

As it appears from recent reviews, no guest gets their rooms before 3 pm on check-in and it was the same for my group of 3 checking in on a Sunday. We did not get our rooms till way after 3. We got an upgrade to an executive room on the 2nd floor. The room had a window facing into... More

We arrived to check in at 2.30pm, understanding that check in was not until 3pm we were happy to wait in the bar for half an hour when we were told our room was not yet ready. At 3pm I went to get the keys and was told it still wasn't ready. The wonderfully friendly and helpful girl at the... More

It's a good business hotel. We'd come from a suite at the W Leicester Square which is way out of the box fun and a better tourist location. So it made this look pretty ho hum. But the staff was polite, good size and very clean room, tight bathroom but had what we needed. My husband was close to his... More

I booked one nights stay to celebrate my partners birthday. The hotel is situated near to Tower Bridge with easy access to the tube station and river boats. We got upgraded to an executive room which was very nice, although we didn't have a particularly nice view over the train tracks. I couldn't hear any trains although I could hear... More

Booked in with a group of 20 people for a hen weekend. Check in was efficient, staff very helpful and friendly and only to happy with helping to sort out transport. Although there was a few hen parties that weekend, there was no noise or disturbances at all! Room was fantastic - has a safe, hair dryer, toiletries and mini... More

I really hate writing critical reviews but we were really not impressed with the Grange City. To cover the good things first: the food was very good and the cleanliness of the rooms etc was absolutely excellent and the location is amazing as it is right on Tower Hill within sight of the Tower of London and yards from a... More