Good location, nice neighborhood.the staff are SUPER helpful. Edina went out of her way to help me find some nighttime activities. What an asset! Check out Nandos across the road for cheap, good eats. I'd stay again.

I stay here frequently and it has become my second home. The hotel is comfortable, clean and friendly, if a little dated and traditional in design terms. Rooms are generally good, although can get very warm and floorboards creak. The staff are very friendly, in particular Victor in the bar and Cecilio/Edina at breakfast and food is generally good, although... More

Rooms where of good size and clean. Very comfortable bed and pillows. Missed free WiFi, paying 5£ for an hour is not only expensive but rather surprisingly in 2013. Friendly staff even though the reception questioned whether we were guests of the hotel or not while waiting down in the lobby for our room to be cleaned. Location was very... More

The hotel has a nice lobby and good and clean rooms. Friendly staff. Good breakfast, custom made toast (sometimes cremated, but it is the thought that counts). Very nice restaurant opposite the street, Villandry, providing also good value for money.

I booked in here after my normal hotel was full. Plus points. This hotel has very reasonable room charges considering it is located within 10 minutes walk of Oxford Circus. Some consider the decor old fashioned but it is traditionally English. In contrast most if the staff are Eastern European but all were friendly and welcoming. The room I had... More

Lovely pillows It was a lovely stay nice staff and beautiful rooms .they were very helpful and across the road there is a nandos so that was good to and its cose to harley street if you have an appointment.

The decor of this hotel was very 'classic British' so it is easy to see why some people may have it confused with dated. Personally we thought that the hotel was very well-maintained and kept to a high standard. The staff that we encountered could not have been nicer and stored our bags for us until we were able to... More

Stayed here on a business trip and although it is in a good location the decor is looking a bit tired and the carpets could do with replacing in some areas. The room was a little dark.However, on the positive side the staff were all very attentive and the breakfast was exceptionally good. Also, the advantage of this hotel was... More

Booked this as a birthday surprise tread for my partner as part of our West End break. The hotel staff are very friendly and the breakfasts are really lovely. The location of the hotel is central enough with walking distance to Queen’s theatre and Le Miserable. We got a free upgrade to an executive room, which was very clean and... More