This place looks nothing like in the pictures on its site. No towels in our room and when we requested them we still didn't receive them, we had to air dry! A gap under the door ranging from an inch to 2 inches, light coming in all around the door seal too. Booked a double room but were given a... More

I am from Austria but I'm writing this in English because I hope that I can reach more readers with my plea. DO NOT INTEND TO STAY IN THIS HOTEL!!!! IT'S BEEN HELL, THE LAST PLACE ON EARTH YOU WANNA SPEND YOUR HOLIDAYS!!!! When we arrived seeing the room for the first time, we kind of knew this would end... More

Dirty,run-down,mould in the shower.Had to flush the toilet two times (yes,for pee too..),old soap bars in cabinets.had to ask for another roll of toiletpaper which they kept in a black garbage bag in the middle of the reception-room.No mirror in the bathroom,toilet-seat kept sliding under you when sitting on it.They didn't change the towels but piled them up all wet... More

When I book the hotel and the hotel receptionist took my money and only write down "paid deposit £20, paid 100 when arrive" on my reservation form and said that is the the receipt. I thought I had secure my room, and the truth is...when we arrive, another receptionist said that they have give away my double en-suit room to... More

Great area to get into the heart of london and lots of attractions nearby. Very cheap but we got what we paid for and wanted - a comfy and clean bed in a family room with an ensuite shower room. This place has enormous potential but the decor lets it down - magnolia and fake wood floors throughout! In this... More

If all you need is a place to sleep then this is a great location providing good value accommodation, just around the corner from Baker Street - a good local centre with restaurants, local shops and an underground Its not the prettiest from the outside, and actually if they would just refresh the hanging baskets and clean the windows it... More

This was not the best place i've ever stayed at.It uses the name ' hotel ' to describe it's self.However once i arrived i regretted booking a 2 night stay.But after saying that you pay about £60 a night for a double room,which i guess by London standards is fairly cheap !! Our room was right at the top of... More

Forget the July 2010. Had to put something in. I read the reviews, and though I do feel for you, I have to smile. I was Assistant Manager of the Kenwood House hotel, thankfully only for 3 or 4 months, way back in 1993 0r 4. From the pics that you have kindly posted, and the graphic descriptions added, clearly... More

Possibly, one of the dirtiest and ugliest place I've been. The room was simply orrible, the sink in the room with stale hairs, bathroom was dirty, TV set ridiculous; beds were on wheels and the room's pavement was not even, so while you sleep you are slowly riding down, so that when you wake up after one hour you find... More