Stayed here fon a business trip and would return, great location, great hotel - all new, great breakfast with good choice, staff friendly and helpful. Beds comfortable and rooms a good size with floor to ceiling windows. Has a spa but unfortunately never had time to use it.

Booked the hotel through a last minute third party website which did not allow me to choose between double or twin (which was needed). I arrived at the hotel before my friend and found the room to be a double. There was absolutely no problem in changing it to a twin (two double beds!) and the lady on reception was... More

Overall, the level of service at this hotel is poor. Outwardly, it looks cool and trendy. But inside, the staff consistently drop the ball when it comes to making an effort and providing good service. I have a long list: Handling a Booking Mistake I stayed on business and there was a mistake from our booking agency, such that I... More

We stayed here in April, the rooms are excellent, well furnished and the bathroom is superb. We stayed for 2 nights over the weekend of the London Marathon. This is the 2nd time I have stayed here and will stay again.

Large hotel in Prescot Street close to Tower Hill Station and DLR. Immaculate inside (only 2 years old) Large bedroom with smart TV and Wi Fi, the kingsize bed could easily sleep 3 but no luck. Good pool, sauna and steamroom. Taxis easy to get outside. Wetherspoons next door for evening meal and great prices.

My wife booked this hotel at a very good price on a recommendation, it is a very new and modern hotel, staff are great, facilities are very good, nice gym with separate free weight area, good swimming pool, Jacuzzi etc. Breakfast was included and was a good continental style. Great location as the city and the more famous London attractions... More

We stayed in this hotel over the Bank Holiday weekend. Although the Hotel is now in a central location this is more than compensated by the fact that it is much quieter and the rooms are larger than you would expect in a City Centre 5 Star. The tube was an easy walk and there were places to eat breakfast... More

Stayed at the hotel while working in London for a few days. It is a lovely place. Food is great and there's plenty of choice at breakfast. The swimming pool is fantastic - a great place to relax and unwind. There are waterfalls you can operate, foot spas and the usual steam room, jacuzzi etc. The swimming pool is 25... More

This is a fairly new hotel, and is part of the Grange hotel group, however it's definitely a poor relation to its sister hotels. It's a difficult hotel to find, it's location is terrible if you have a car as it has no parking availability and no valet parking services. The staff all appear to be new employees, and not... More