A great hotel in a great location. The rooms are elegant and comfortable, the food is delicious but it is the staff that really enhance the experience - there are plenty of them and they are exceptionally friendly and helpful. I will definitely be back. A fabulous hotel. More

This hotel is lovely and well maintained, the staff and service excellent. Our room was spotless, well furnished and a decent size with a lovely big bed which gave us a good night's sleep. The room had everything to make our stay enjoyable. However the room appeared to be sandwiched between two buildings and the narrow window looked out onto... More

We stayed at the Reubens for three nights in early May during our trip in London. All I can say is that we can't wait to go back! Our room was very comfortable and decorated very nicely. The service was excellent...especially Dave Brown who assisted us in where to go and what to do. He was always a friendly face... More

Both my wife and I would like to send our appreciation and thanks to all members of staff, that we came into contact with. All were efficient, polite and always willing to accommodate. We both enjoyed all our Dinning experiences especially the Library meal was without doubt 'excellent'. We look forward with great enthusiasm to our next vist to London... More

We had two stays at the Rubens within a five week period. We normally stay at another hotel, but felt their professionalism was not as good as previous visits. So a change was needed. We decided on the Rubens for its reviews and were definately not disappointed. Our second stay there was a hiccup with our room but that was... More

This is my third stay and it didn't disappoint. I just love it at The Rubens. The concierge even gave me a hug as he was so glad to see us back! If you want to really feel like you are near the palace, get a room facing the Royal Mews. You pay a bit extra but well worth it.... More

I visited the Rubens for afternoon teaon 8 May for my 30th birthday. This is the second time I have had afternoon tea at the Rubens. The staff are always polite and helpful. We requested vegetarian sandwiches as I am vegetarian and they happily accommodated this. We had the 'Queens Tea' which comes with champagne which is very good. I... More

We really enjoyed our week long stay at The Rubens. It was in a great location right near Buckingham Palace, a quick walk to lots of tourist locations in London and near the Victoria Station Train Tube Stop which has 3 different tube lines at the station. The staff was very friendly, helpful and knowledgeable. At the end of the... More

This charming historic hotel, with unbeatable location & reasonable (for London) rates, can boast about its outstanding staff & service. We stayed at the Rubens during England's record April rains. From the moment we walked in, the staff succeeded in helping us to feel totally at home. They were right there with umbrellas & suggestions in navigating the city in... More