I recently stayed three nights in this small, charming hotel in Chelsea/Kensington, and I have stayed there numerous times before. It happens to be perfectly located for my annual business trip to London, as I can walk to Earls Court, and for any other activities it is an easy walk to the Gloucester Road tube stop on the Piccadilly line....
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Dear Debbie E,
Greetings from the Cranley,
We are indeed delighted that you have returned to the Cranley for yet another stay,
Thank you very much for taking your time and giving us some feedback on your stay. We are delighted that your enjoy your overall stay with us, and we are indeed planing on having a soft refurbishment throughout...
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I stayed here for several nights last summer with my girlfriend after I had been studying in Ireland. From the moment we walked in the staff and manager were VERY nice and helpful. Being tourists, they suggested the best tourist spots and best times to get. Subway is also right around the corner, an easy walking distance, that will take...
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Dear Mr. Robert C,
Greetings from the Cranley Hotel, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel.
We were delighted to have you here with us for your visit to London,
We hope that you had a safe and good journey back home, and we are indeed looking...
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The most important thing for a hotel is to have a good bed. In the scheme of things, a good bed means that one has a chance for a good night's sleep. With a bad bed, there is little to no chance of a good night's sleep...and one usually ends up with a aching back too.
The hotel was nice,...
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Dear davidw989,
Greetings from the Cranley,
Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel.
We are indeed delighted that you have enjoyed your overall stay at the Cranley Hotel and that you have enjoyed the setting and area of the Hotel.
Although I am very pleased that you...
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Close to many great pubs, restaurants, and walking distance to Underground. But on a quiet street, which is the best of two worlds: peace and proximity. The staff were friendly, the room was nicely appointed. Breakfast is served to your room, very relaxing. The common areas have lovely antiques, and there is a free happy hour reception nightly.
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Dear JJBChicago,
Greetings from the Cranley,
Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel.
We were delighted to have you staying with us for your stay in London and we are indeed delighted that you have chosen the Cranley Hotel for your stay in London.
I will be...
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Beautiful Hotel, and felt like we were staying in a private home. Stayed in a de luxe twin bedded room, having met up with a good friend from Chicago, and we thorougly enjoyed our stay. Champagne and canapes every night was a really nice touch, and we both slept like logs because the beds were so comfortable! Wanted to take...
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Dear Ms. Geraldine C,
Greetings from the Cranley Hotel, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel.
We were delighted to have you here with us for your visit to London,
We hope that you had a safe and good journey back home, and we are indeed looking...
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This hotel is overrated at tripadvisor. It is average and to show this I give some details of our stay (we were two sharing a room) :
- upon arrival you have to climb some stairs and you have have to choose between left or right entrance door. We did choose the left door and this was bad luck, we...
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Dear Mr. Patvh,
Greetings from the Cranley Hotel,
Thank you very much for your feedback folowing your recent stay with us at the Cranley Hotel.
Whilst I am pleased that you have taken the time to give us your feedback I am disspointed that we have missed this opportunity to make your experience at the Cranley more satisfying.
Our aim...
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Stayed over from a friday to sunday. The hotel is organized, with great facilities, the breakfast is server in the room, great space, staff pro in hospitality. Even though in London it is in a quiet street just 5 to 10 min walk from underground station Gloucester Road. The only downturn trom the hotel was that we had just 2GB...
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Dear AlexMasetti,
Greetings from the Cranley Hotel,
Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel.
We were delighted to have you staying with us for your stay in London and we are indeed delighted that you have chosen the Cranley Hotel for your weekend stay in London.
I...
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This Hotel was booked fo rmy birthday and the hotel was excellent from when we checked in. We got there rather early and left our bags throughout the day, by the time we got back they were in our room. The free drinks and canepes were lovely and the breakfast the following day was brilliant. The room we had was...
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Dear midlander23,
Greetings from the Cranley Hotel,Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel.
Thank yu very much for your kind words and that you have chosen the Cranley Hotel for your stay in London.
I will be sure to pass your kind comments on to the Team...
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Everything was just perfect. Location, service, comfort...Hotel staff was exceptional, always with the smile, so full of positive energy, very quiet but always quick and helpful...there is no words to describe how good that team works. Congratulations to those who put the whole team together!
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Dear Radovan17,
Greetings from the Cranley Hotel,
Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel.
We were delighted to have you staying with us for your stay in London.
I will be sure to pass your kind comments on to the Team at the Cranley Hotel who will...
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Stayed one night prior to a 24 hour international flight, and hardly got any sleep due to noise. Nice staff who initially appeared very professional but did not handle the situation well at all, plus were not able to make executive decisions in the absence of their Manager. I checked into the hotel and was allocated a basement level room...
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Greetings from the Cranley Hotel,
Thank you very much for taking the time to give us your feedback about your experience at Cranley Hotel.
We were sorry to hear that we could not achieve your expectation on your stay at the hotel.
we are indeed working into the different alternatives to soundproofing room 505 with our Maintenance team.
We are...
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