This was our third time here. We found the room to be a little tired but comfortable. It was a little noisy with the road traffic and workmen at 4am but we were on the first floor. Verbally nice stay More

Even though this is an enormous hotel which seems discouraging,this hotel is very good.Rooms are clean and comfortable.(only the shower is a bit tricky to ajust) Front desk service is excellent,and they even b ook concert tickets for you.Besst thing about the hotel is its location,2 minutes from marble arch underground and right opposite oxford street shopping.Also they have a... More

Stayed here for one night while on a Jaunt in London. Hotel ideally located for shopping / touring etc. This is a large hotel, with a large and somewhat chaotic reception area ( felt more like Picadilly Circus). The overall layout might best be described as a bit of a labyrinth, (so a personal compass might not go amiss) The... More

The Cumberland hotel is in a great location, next to Marble Arch, and whilst the reception is very flashy the hotel is barley average. I had a poor first impression when checking in for my two night stay; my £125 per night room was TINY (not even a two person room) and the bathroom had a horrible drainage smell coming... More

Great location next to Marble Arch. Breakfast was good, restaurants were ok. Some traffic jams at the elevators. Lobbies and reception area were ok, but corridors a bit musty. Our rooms were small and a bit pricey. Excellent location gives some value for money, but similar quality rooms are available at lower price nearby. More

This location is just amazing. You are right on Oxford street more or less! The hotel reception was excellent. A very helpful girl that booked us is. We were moved to another building beside this one which was smaller and not so busy so it suited us We had drinks in the bar each night,wine is pricey but it's a... More

Stayed at this hotel for a week with my son and my husband. We were aiming to shop and dine, but wanted the option of having parks and some landmarks conveniently located near the hotel. Read through tons of hotel websites and reviews, but this one seemed the best one. A bit pricy, but one should expect that if one... More

The Cumberland hotel was in a great location near the Marble Arch. Right on Oxford Street, across the street from Hyde Park, and plenty of buses. The Marble Arch Underground Stop (tube) was convenient. The guest relations people at the hotel were not very pleasant although the concierge were helpful. Breakfast at the market bar was excellent. The doors to... More

We stayed at this Hotel for 2 nights in March 2012 and were not satisfied at all. There are many better hotels in this price range in London. The hotel staff is friendly but incompetent and does not try to fix the problems. The rooms are small and cheaply furnished and the sewage system in the hotel is completely broken.... More