If you are looking for a base to explore from then I would venture that this isn't a bad choice, it's near to a tube station but further enough away from the main road to be comfortable. I had to queue for 25 minutes to get checked in which was frustrating, my room was very clean but tiny and cold... More

Having read all of the reviews on trip advisor before I went and stayed at the hotel (it was booked as part of theatre trip deal) I was anxious and nervous. Upon arrival at the hotel around 2pm (peak time for check in) there was a queue but with an mass influx of people this was to be expected. It... More

Currently this hotel is undergoing a massive refurbishment as a result the rooms can be purchased at very competitive rates. Once completed the decor looks to be very comfortable and no doubt the rates will be increased. if you are travelling on business or touring and plan to be out most of the day then it's worth a visit. The... More

Spent the weekend at the Kensington Close hotel and was apprehensive after reading previous reviews but I needn't have worried. Staff where very helpful and friendly. We stayed in a compact double room, not the largest of rooms but then that is why it is called a compact double room, perfectly sufficiant for our needs though and great value for... More

Booked on an offer, so didn't read many reviews before went. It was for my partners birthday, I emailed the hotel in advance asked for a nice room and was upgraded for free! More than helpful customer service every request was dealt with and the location is superb, fifteen seconds walk from the tube five minutes from Kensington palace. There... More

Our lock at the door was broken and we asked for an adaptor to charge our mobile phones and they didn't have. They had amazing breakfast though!!! The staff was helpful in general. More

We stayed here this weekend as a part of a weekend trip for my birthday. I can honestly say I have never been so disappointed by a hotel in my life! We had a twin room on the first floor which was far from clean. There was blood in the bath and white stains on the curtains. As many others... More

I would not advise anyone to stay in this hotel. Our room was miserable, worn down and so small you could hardly turn around in it. Same goes for the bathroom which did not even have a soap in it even though the hotel rates itself a 4 star. I have stayed in much better inns! More

I booked in this Hotel as I was attending a trade fair in London. It appeared good value and the rooms are small but clean. However they clearly have a problem which they had no intention of dealing with. My room and my collegues room were broken into through the window by a thief that had climbed up the scaffolding... More