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Mercure London Paddington Hotel

4.0 of 5
144 Praed Street | Paddington, London W2 1HU, England (Bayswater / Notting Hill / Lancaster Gate )
Hotel amenities
Mercure London Paddington Hotel
Ranked #460 of 1,081 hotels in London
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799 reviews from our community

Traveller rating
    173
    332
    164
    73
    57
See reviews for
Families
104
 
Couples
237
 
Solo
108
 
Business
159
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013 NEW

Great for a trip to London wanting a base near Paddington station. Room ok but small. Restaurant was a Garfunkles. Quite expensive for the price and the option of including breakfast was not good value.

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Review collected in partnership with Accorhotels.com

Linforth, General Manager at Mercure London Paddington Hotel, responded to this review
17 May 2013

Dear Guest, Many thanks for your recent review and we are pleased you experienced excellent service during your stay. We do look forward to seeing you again soon. Kind regards Malcolm Linforth-Jones Group Operations Director More

Germany
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

I had not been to London for about 2 years, so I was interested in the changes that had occurred in my favourite London hotel since being taken over by the Accor chain. I was pleasantly surprised. In the past I had always booked an executive double, but since I was staying only one night I thought I’d see what... More

Was this review helpful? Yes
See 4 more reviews by Kasch for London
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review
17 May 2013

Dear Guest, Many thanks for your recent review and we are pleased you experienced excellent service during your stay. We do look forward to seeing you again soon. Kind regards Malcolm Linforth-Jones Group Operations Director More

White Rock, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

This was a prepaid room for 3 days, but unfortunately I managed to leave my credit card at the counter at Heathrow. Hotel did not want to let me check in since I did not have the card I used to book and prepay. Gave some excuse about security at the 2012 Olympics and fraud. (even though that was almost... More

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Review collected in partnership with Accorhotels.com

Linforth, General Manager at Mercure London Paddington Hotel, responded to this review
17 May 2013

Dear Guest, Many thanks for your recent review and whist we fully understood that you left you card elsewhere. It is a worldwide standard that all guest should offer both identity and a payment card on arrival. We do look forward to seeing you again soon. Kind regards Malcolm Linforth-Jones Group Operations Director More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

We stayed with my husband for five nights in Mercure and we loved everything about the hotel and service. The room we booked was too small,as we had too many luggages from the cruise trip, but the receptionists Weronika and Caroline were able to upgrade us for an executive room and we could enjoy the whole stay there. All the... More

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Linforth, General Manager at Mercure London Paddington Hotel, responded to this review
17 May 2013

Dear Guest, Many thanks for your recent review and we are pleased you experienced excellent service during your stay with great comments about our staff, which have been passed on. We do look forward to seeing you again soon. Kind regards Malcolm Linforth-Jones Group Operations Director More

Limassol, Cyprus
1 review
4 of 5 stars Reviewed 9 May 2013

Just outside Paddington Underground!! A very clean and quiet hotel! If you book 30 days in advance you save 30% (Value for money hotel)!! For sure one to recommend for everyone planning to visit London! Maybe one of the best hotel in Paddington!!

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Review collected in partnership with Accorhotels.com

Linforth, General Manager at Mercure London Paddington Hotel, responded to this review
17 May 2013

Dear Guest, Many thanks for your recent review and we are pleased you experienced excellent service during your stay. We do look forward to seeing you again soon. Kind regards Malcolm Linforth-Jones Group Operations Director More

Bradford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 May 2013

A reasonably priced hotel for central London. Although rooms relatively snug they are equipped with everything you need. Breakfast at £8.50 is excellent value. The hotel is only 0.1 miles from Paddington station (5 stops from Kings Cross) even I can manage it on my own.

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See 2 more reviews by Gail V for London
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review
17 May 2013

Dear Guest, Many thanks for your recent review and we are pleased you experienced excellent service during your stay. We do look forward to seeing you again soon. Kind regards Malcolm Linforth-Jones Group Operations Director More

Lisbon
1 review
3 of 5 stars Reviewed 7 May 2013

Probably by mistake, but one of the toiletries was already open and used. Small room, can barely fit my luggages. No view Location is excellent, right next to station. Too bad that they don't offer overnight luggage storage, but you could store at Paddington station which is very close.

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Linforth, General Manager at Mercure London Paddington Hotel, responded to this review
17 May 2013

Dear Guest, Many thanks for your recent review and we are pleased you experienced a good stay with us. We do look forward to seeing you again soon. Kind regards Malcolm Linforth-Jones Group Operations Director More

Roma
1 review
4 of 5 stars Reviewed 7 May 2013

Cleanlines, location, service, sleep quality are very good. Only room was small. Usefully wi-fi room service. Staff' s courtesy was good. Good quality's restaurant. Comfortable hotel near the tube station.

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Linforth, General Manager at Mercure London Paddington Hotel, responded to this review
17 May 2013

Dear Guest, Many thanks for your recent review and we are pleased you experienced excellent service during your stay. We do look forward to seeing you again soon. Kind regards Malcolm Linforth-Jones Group Operations Director More

Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 May 2013

Huge rip off. I had booked a single room at Mercure and the room could barely fit a single 3' x 6' bed. It was more like a prison cell. No place to keep luggage and no place to move about. And they charge you GBP 219 for this room !! Breakfast GBP 10 per person extra!!. Just cross the... More

Was this review helpful? Yes
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review
17 May 2013

Dear Guest, Many thanks for your recent review should you decide to stay with us again I would like to recommend you book a standard double or twin room which I know you will find more spacious. We do look forward to seeing you again soon. Kind regards Malcolm Linforth-Jones Group Operations Director More

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Milano
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12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 May 2013

I have stayed here for two nights on business trip. Reception service was very nice and professional. The room was clean and comfortable, but one of the smallest one I have never seen in my life! Breakfast was ok, served in the adjacent Garfunkel's restaurant. Quite good deal considering the reasonable price for central London.

Was this review helpful? Yes
See 2 more reviews by TandFamily for London
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review
17 May 2013

Dear Guest, Many thanks for your recent review and we are pleased you enjoyed your stay. We do look forward to seeing you again soon. Kind regards Malcolm Linforth-Jones Group Operations Director More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Heathrow Express(32)
  • Great location(13)
  • Rooms are small(10)
  • Very good(9)
  • Executive king(4)
  • Train station(4)
  • Very clean(4)
  • Flat screen TV(3)
  • English breakfast(3)
  • Friendly and helpful(3)

Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Westminster / Belgravia
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#264 Luxury Hotels in London
#408 Family Hotels in London
Price range (per night): $184 - $403
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London
Quality Crown Hotel

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Mercure London Paddington Hotel
See lowest price for your stay* (from Hotels.com, Booking.com, Expedia.com, and 9 more)
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Show Prices